Counselor

Northern Michigan University - Marquette, MI4.2

Full-time
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Job Action Number:
6001179

Classification Title:
Counselor

Position Title:
Admissions Counselor-P2/Senior Admissions Counselor-P3/Assistant Director-Admissions-P5

Classification Code:
P2=Administrative Professional

Salary:
See special instructions below

Position Type:
Staff

Department:
ADMISSIONS

Number of Openings:
2

FLSA:
Exempt employees are not eligible for overtime; Non-exempt are overtime eligible.
Exempt

Work Schedule:
The position title will be determined based upon the successful applicant's qualifications, e.g., Admissions Counselor, Senior Admissions Counselor or Assistant Director of Admissions. Traditionally Monday-Friday, 8:00 am-5:00 pm; some evening and weekend work required. Two positions available-one campus based and one regionally based in Minneapolis/St. Paul. Campus based position requires 20-25% travel and the regionally based position requires 50% travel.
Is this a grant funded or term position?
No
If yes, what is the grant or term end date?

Provide a brief statement of the position duties.
Responsible for meeting enrollment goals of a recruitment region or specific population and/or participation/satisfaction goals of assigned programs/activities.

Required Education:
Bachelor's Degree

Discipline/Degree Area:
Related field

Required Specialized Training/Certifications:
Valid motor vehicle driver's license.

Required Minimum Work Experience:Admissions Counselor:
Two years of student experience in college admissions or campus leadership positions or six months of professional experience in any of the following:
a. college admissions or college access work;
b. college student personnel, residence life or student activities;
c. sales/marketing or public relations/communications.

Senior Admissions Counselor:
One year of professional experience in college admissions and one year of professional experience in any one of the following:
a. college admissions or college access work;
b. college student personnel, residence life or student activities;
c. sales/marketing or public relations/communications.

Assistant Director of Admissions:
Two years of professional experience in college admissions and one year of experience in any of the following:
a. college admissions or college access work;
b. college student personnel, residence life or student activities;
c. sales/marketing or public relations/communications.
Knowledge, skills, abilities or attributes required.
Admissions Counselor, Senior Admissions Counselor and Assistant Director of Admissions:
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Excellent oral and written communication and comprehension skills and interpersonal skills.
Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
Service Orientation-Actively looking for ways to help people.
Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Time Management-Managing one's own time and the time of others.
Active Learning-Understanding the implications of new information for both current and future problem-solving and decision-making.

Admissions Counselor and Senior Admissions Counselor only:
Knowledge of business principles involved in planning and resource use.
Ability to work as part of an admissions team, working cooperatively with staff within the department, as well as with other departments.
Ability to synthesize large amounts of information and determine relevance for a specific audience.
Ability to apply university and department protocols to one's work.
Ability to tell when something is wrong or is likely to go wrong in order to be able to anticipate the need for and plan solutions.

Admissions Counselor only:
Ability to acquire knowledge related to the college search process, university academic programs, services and policies; admissions policies and procedures.

Senior Admissions Counselor only:
Knowledge related to the college search process, university academic programs, services and policies; admissions policies and procedures.

Assistant Director of Admissions only:
Extensive knowledge related to the college search process, university academic programs, services and policies; broad and detailed understanding of admissions policies, procedures, and accepted admissions practices.
Working knowledge of student information systems, electronic communications and computer technologies and ability to learn new related technologies.
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; and learning and motivation.
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources.
Ability to coordinate efforts and work as part of an admissions team, working cooperatively with staff within the department, as well as with other departments.
Ability to make decisions and problem-solve.
Demonstrated ability to operationalize recruitment strategies and meet recruitment goals.
Ability to serve in a mentoring role to junior staff.

Additional Desirable Qualifications:
Admissions Counselor, Senior Admissions Counselor and Assistant Director of Admissions:
Master's Degree in a related field.

Admissions Counselor only:
Understanding of and experience in using technology for sales, customer service, recruitment and/or admissions activities (e.g. reporting tools, student information systems, constituent relationship management systems, content management systems).
Demonstrated use of digital marketing media to include social media and emerging technologies.

Senior Admissions Counselor only:
Demonstrated success in using technology for enrollment activities (e.g., reporting tools, student information systems, constituent relationship management systems, content management systems).
Demonstrated use of digital marketing media to include social media and emerging technologies.

Assistant Director of Admissions only:Experience in the following:
a. counseling college-bound students;
b. public relations/marketing, especially related to the teen/young adult market;
c. alumni relations or development work;
d. international student admissions or adult education experience;
e. budgeting;
f. student information systems, e.g., Ellucian/Banner;
g. electronic communications and computer technologies, e.g., web, e-mail marketing, print on demand, imaging, social media, content management systems, constituent relationship management systems.

Travel:
10-25 percent

Posting Date:
08-16-2019

Closing Date:
09-06-2019

Application Types Accepted:
Staff Application

Required Applicant Documents:
Resume
Cover Letter

Optional Applicant Documents:
Special Instructions to Applicants:
Targeted minimum salaries: $32,000 Admissions Counselor; $34,240 Senior Admissions Counselor; $38,800 Assistant Director of Admissions.

Contact for this posting:
Julane Cappo
Associate Director of Human Resources-Compensation and Staffing
906-227-1493

Information:Equal Opportunity:
Northern Michigan University is an equal opportunity employer and complies with all applicable federal and state laws prohibiting discrimination in employment or the provisions of services. NMU provides, upon request, reasonable accommodation including auxiliary aids and services necessary to afford individuals with disabilities an equal opportunity to participate in all programs and activities. Persons having inquiries regarding discrimination/complaints may contact the Equal Opportunity Office at (906) 227-2420.

Quicklink for Posting:
employme.nmu.edu/applicants/Central?quickFind=52216