Associate: E-Commerce Marketing & Operations

Multiverse Cigars - Quincy, MA

Part-time$10 - $15 an hour

We are on the lookout for an associate who is excited about the chance to work on all aspects of e-Commerce business from marketing, customer support, operations, logistics etc. Don’t panic: all infrastructure is in place, and you will have a committed executive team to support your best performance. However, you will be ultimately responsible for making things happen. There will be lots of challenges, opportunities to develop yourself, and fun times!

It is an extremely dynamic role with great potential to impact the company’s growth, learn a lot, and make quite a bit in the process. Thus, if you would like to get on board in the early stages of a vital and fun e-Commerce business run by entrepreneurs, apply now to join Multiverse Commerce.

What you will do… saving the world and all.

  • Work with Store Manager on the development and execution of new marketing campaigns
  • Perform regular market research to generate new ideas, increase inbound traffic and conversion rate
  • Assist in generating store content and meta data on a monthly basis
  • Monitor Google Analytics to better understand store performance, identify and communicate ideas to Store Manager
  • Maintain a smooth process flow of operations in inventory and order management
  • Perform monthly inventory check and report any discrepancies
  • Answer customer chat, email, and telephone inquiries promptly and professionally
  • Provide online, email and telephone support to potential customers with the aim of converting into sales
  • Resolve any order/product/shipping issues fairly with the customer

What you will need… A desire to kick ass!

  • Strong interest in e-Commerce and digital technologies
  • Willingness to learn new skills, i.e. observe, ask questions, take notes, and pratice
  • Ability to achieve thoroughness and accurancy when accomplishing a task
  • Accountable and take responsibility for solving problems
  • Willingness to work hard and be challenged by a fast-paced environment
  • Some experience in marketing and/or logistics is useful, but not essential

What you will get… You know, cash and the rest.

  • $10-15/hour base compensation, depending on qualifications and experience
  • Exposure to the ins and outs of the e-Commerce retail industry

About Multiverse Commerce

Multiverse Commerce is a trading company. We source and import specialty items from top-quality international suppliers, and we distribute them through dedicated online micro-stores and traditional online and offline channels. We are an energetic and fast-growing venture, based in Boston, Massachusetts and with operations in Italy and the USA.

Job Types: Part-time, Contract