Fast paced MSP in search of Senior IT Technician

GO2 Tech - Springfield, PA

30+ days ago

Be part of one of the fastest growing, most dynamic technology providers in the area and work hands on with some of the latest technology!

We are the technology source for today's business environments. We design, implement and support innovative solutions across platforms such as Managed IT Services, Network Infrastructure, Hosted Phone Systems, IP Video Surveillance, and Carrier Services. We strive to support our clients with a superior level of communication while providing them with budget conscious technology options, in a language they can understand.

What you'll do:
As a Senior IT Technician, you will work in a collaborative, team environment to deliver high quality service to our customers:

  • Use expert technical skills to perform support functions including; IT Service Desk, Desktop, Server, Network and Contract Client Support
  • Travel to client sites to install and maintain computer systems and networks, aiming for the highest functionality

What you need:

  • 4 + years of experience
  • Strong communication skills are a must
  • Experience working face to face with clients
  • Ability to operate and excel in a collaborative and fast-paced work environment
  • Prior experience in an MSP / consulting environment is a plus

Required Technical Skills:

  • Windows Domain environments (Server 2008 - 2016) - Active Directory (User, Groups, Permissions), Domain Profiles, DNS, Multi server environments, Virtual server environments
  • Windows Operating Systems (Windows 7-10)
  • Microsoft Application Suite Installation & Support - Office 365 Setup & Configuration - Word, Excel, Outlook (2010-2016) - Microsoft Exchange
  • Virtual Server Environments - Creating, migrating and support
  • Next Generation Firewall Configuration and Support - Firewall policy and configuration, VPN Tunnels (Point-to-Point, Mobile User), QOS, Traffic routing, Web Blocking (i.e. Watchguard, Meraki, Sonicwall)
  • Managed Switch Configuration - Creating and supporting VLAN environments, Port tagging and configuration
  • Managed Backup / BDR Environments
  • WiFi Configuration and Support
  • Desktop Application/Software Configuration and Support
  • Mobile Device Support - IOS and Android

Recommended Technical Skills:

  • Apple MAC OS 10.xx support
  • IP based Security Camera Configuration and Support
  • VOIP / Hosted Phone Systems

Additional Requirements:

  • You MUST be able to pass a government Criminal Background Check
  • Must have reliable transportation and possess a valid driver's license
  • Schedule flexibility to participate in On-Call rotation
  • Ability to lift up to 50 pounds occasionally

Compensation:

Competitive compensation based upon experience - Bonus & Overtime Pay - Benefits (Health, Vision, Dental) - 401K

Job Type: Full-time

Experience:

  • VPN: 5 years (Required)
  • Active Directory: 5 years (Preferred)
  • Outlook: 5 years (Required)
  • Microsoft Office: 5 years (Required)
  • Virtualization: 3 years (Required)
  • Windows: 5 years (Required)
  • Mac OS: 2 years (Preferred)
  • Office 365: 2 years (Preferred)