This position is classified as non-exempt and reports to the Assistant Manager, Assistant General Manager and General Manager.
Cashiers are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean and provide excellent service to our guests by following standard operating procedures with a sense of urgency.
Essential Job Functions
The information provided below encompasses the functions and values associated with this position.
Duties and Responsibilities
The individual in this position is expected to engage in the following work-related activities:
Complete all training requirements including:
Zaxbys Learning Center Learning Plan
Hands-on stations training
Any additional training required by Zax LLC
Provide friendly, enthusiastic service for all guests
Promptly greet guests as they enter and thank them as they leave
Maintain awareness of current promotions
Explain menu items, answer questions and suggest additional items
Enthusiastically represent the Zaxbys brand
Accurately complete orders and guest transactions
Enter guest orders accurately into the point of sale system
Accept payments, operate cash registers, and maintain receipts
Handle cash payments, count and verify tills and record totals appropriately
Maintain a clean, safe, welcoming environment
Clean and maintain guest areas including dining room, counters, bathrooms and building exterior
Maintain equipment and inform management of maintenance needs
Stock paper goods, condiments, serveware and beverages
Keep work areas clean and organized
Prepare menu items according to company standards and in a safe and sanitary manner
Prepare beverages, sauces, produce and other items
Ensure food and beverages are handled according to safety regulations and guidelines
Accurately complete, package and present guest orders
Assist with kitchen and back of house tasks as assigned
Complete all tasks with a sense of urgency, in a timely manner
Work safely and follow all safety guidelines and procedures
Other duties as assigned
At Zax LLC, we have core values that drive our business. We stick to these values to make sure that we are moving in the right direction. By using these values as guidelines in everything you do, youll help keep Zax LLC unique and special.
We will conduct business in accordance with the highest standards, morals and ethics. We will be respected and responsible members of every community we serve.
We will each be mentors to those who are new to our organization. We will recognize strengths, achievements and abilities of others to cultivate their greatest potential. We will be considerate of other peoples lives and treat one another with fairness, respect, dignity and courtesy while striving diligently to achieve the same treatment towards our guests.
We will lead by example to foster an atmosphere of honest and open communication by sincerely listening to our team members, vendors and guests.
We will strive to enhance our guests experiences at every opportunity by satisfying and exceeding their expectations. We will embrace changes that help us accomplish our mission and vision. We will be open-minded and welcome challenges as opportunities.
We will smile, have a pleasant demeanor and always treat one another like we would like to be treated. We will fully accept diversity in age, race, sex, national origin, lifestyle, challenges, thinking, opinions and ideas.
The following requirements must be met in order to qualify for this position.
Must be 16 years of age or older
Ability to work a minimum of 9 hours per week
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand and walk continuously
Occasionally stoop, bend, crouch or climb, including the use of ladders
Frequently lift, push, pull and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading and writing
Maintain effective audio-visual perception and judgement to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers and potentially hazardous equipment
Address: 201 Cabela Drive Bristol, VA - 24201
Property Description: 11B3-Bristol, VA
Property Number: 001-1B3