Intake Coordinator

David & Margaret Youth and Family Services - La Verne, CA3.5

30+ days ago

The Intake Coordinator coordinates referrals, attends Interagency Placement Committee meetings, completes intake interviews and an entrance orientation at placement to assist and support the new resident in helping her feel comfortable and welcome at the agency. It is important that the Intake Coordinator is able to engage and connect quickly with potential residents and understands the impact that past trauma has on the youth. The Intake Coordinator in conjunction with the treatment team looks to place youth into the program whom fit with the commonality of need with the other residents.

Required Education and Experience:

  • A Master’s degree in social work or a related field from an accredited institution of higher learning is required.
  • Must be licensed or licensed eligible (registered with his/her respective professional state board).
  • At least one year’s experience working with foster or juvenile justice youth preferred.

Other requirements:

  • Must have a valid California driver’s license and good driving record.
  • Must be physically, mentally, and occupationally capable of performing assigned tasks for this class of employee.
  • Must meet Title XXII personnel requirements with regards to fingerprinting, forms, and documents.
  • Strong interpersonal and communication skills.
  • Possess or be able to obtain CPR and First Aid certificates within 30 days of employment.
  • Obtain within the first 30 days of employment Pro-Act (Professional Assault Crisis Training).
  • Must be at least 21 years of age.
  • Must be proficient in Microsoft Suite in particular Word and PowerPoint.
  • Bilingual (English/Spanish) preferred.

Essential Functions:

Specific duties include but are not limited to the following:

  • Coordinating all intake efforts to respond timely to telephone referrals and requesting written referral material.
  • Reading and evaluating referral material.
  • Scheduling and conducting pre‑placement and placement interviews.
  • Attending and participating in IPC meetings.
  • Meet with the agency’s Multidisciplinary Team to review referrals and discuss appropriateness for placement.
  • Complete agency forms relevant to the intake process and make sure all material required from placing agencies is in and completed properly prior to or at the time of placement.
  • Coordinating all intake efforts in working with outside agencies, helping them understand the David & Margaret program and fulfill CCL and contractual requirements in placing residents into the STRTP.
  • Obtain court authorization for psychotropic medications prior to placement.
  • Upon placement work to ensure the new resident is oriented to the program, understands her rights, and is made to feel welcomed.
  • Keeping written records on such things as the number of referrals, acceptance or declined placements and reasons why which are used in preparing Monthly and Yearly Reports.
  • Send written correspondence or verbal information to agencies and/or private parties who want more information about David & Margaret.
  • Attend weekly supervision with the Director of Residential Services.
  • Support and follow agency policies and procedures in order to ensure agency compliance with regulatory, contract, and accreditation requirements.
  • Attend all agency required meetings and trainings to meet regulatory, contract, and/or accreditation requirements.
  • Perform other duties as assigned by a supervisor or when necessary in order to maintain the safety and well-being of the residents in the program.

Position Type/Expected Hours of Work:

This is a full-time position with typical work hours of 9:00 AM to 5:30 PM, Monday through Friday. Periodically, these hours maybe adjusted due to program need and require later evening work.


Job Type: Full-time

Salary: $22.83 /hour


  • working with foster or juvenile justice youth: 1 year (Preferred)


  • Master's (Required)


  • MFT/MSW (Required)


  • Spanish (Preferred)