The purpose of this job description is to describe the responsibilities and duties of the User Experience Specialist.
The User Experience Specialist is selected and placed into the position by the Director Digital Experience. This position works under General Direction, providing overview of end result; work is completed under supervision of Manager. Incumbent uses independent judgment and discretion to accomplish tasks. Plans/schedules/arranges own activities. Has considerable latitude of discretion and judgment within scope of position. Develops solutions to complex problems.
The User Experience Specialist works closely with Design, Digital, Creative and Account Services teams to produce detailed plans that provide the basis for user flows, wireframes, and prototypes for digital products presented to clients. Inter-departmental communication and ability to work under tight deadlines are essential.
Work with graphic designers, strategists and production team to create user experience flows for interactive applications including web sites and applications
Guides in the planning of new projects to ensure features will adequately meet the users and client goals
Manages usability testing based on prototypes of wireframes and creative
Provide consultation to visual designers and developers to ensure defined UX-planning is executed
Effectively present information in one-on-one and small group situations to clients, agency employees, and vendors
Apply, evangelize, and train others in best practices for user-centered design and user research
Stay current with core web development technology trends, capabilities, and limitations
Oversee the work of the Jr. UX Specialist and participate in training
Bachelor’s degree in related field
2+ years creating user experience wireframes and prototypes
Excellent presentation skills & and attention to detail
Knowledge of Web standards, technologies, and terminology
Solid understanding of interaction design principles
Experience working with OmniGraffle a plus
Experience with JustInMind Prototyper a plus
Excellent verbal, written and interpersonal communication skills
Ability to work independently and as part of a team
Ability to manage multiple projects simultaneously while meeting deadlines
The responsibilities are many, various, and not limited to those written in this document