Technical Support/ Helpdesk Analyst

Mastech Digital - Dallas, TX (30+ days ago)3.6


Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for leading American Corporations. We are currently seeking a Technical Support/ Helpdesk Analyst for our client in the Travel domain. We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately.

Duration: 36 Months Contract

Location: Dallas, TX

Compensation: Best Market Rates

Role: Technical Support/ Helpdesk Analyst

Primary Skill: LAN

Note: Must be willing to work in rotational shifts.

Role Description: The Technical Support/ Helpdesk Analyst would need to have at least 3-5 years of experience. For this role, you must have experience with Active Directory and SCCM.

ServiceNow ticketing tool is preferred.

Must be ready to take ITIL certification, if you do not have it already.

Education: Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field

Experience: Minimum 3-5 years

Relocation: No, this position will not cover relocation expenses

Travel: N/A

Local Preferred: Yes

We are looking only for candidates willing to join us directly as W2 employees

Recruiter Name: Shubhangi Arora

Recruiter Phone: 877.884.8834 (Ext: 2197)