Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for leading American Corporations. We are currently seeking a Technical Support/ Helpdesk Analyst for our client in the Travel domain. We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately.
Duration: 36 Months Contract
Location: Dallas, TX
Compensation: Best Market Rates
Role: Technical Support/ Helpdesk Analyst
Primary Skill: LAN
Note: Must be willing to work in rotational shifts.
Role Description: The Technical Support/ Helpdesk Analyst would need to have at least 3-5 years of experience. For this role, you must have experience with Active Directory and SCCM.
ServiceNow ticketing tool is preferred.
Must be ready to take ITIL certification, if you do not have it already.
Education: Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field
Experience: Minimum 3-5 years
Relocation: No, this position will not cover relocation expenses
Local Preferred: Yes
We are looking only for candidates willing to join us directly as W2 employees
Recruiter Name: Shubhangi Arora
Recruiter Phone: 877.884.8834 (Ext: 2197)