Museum Assistant - Part Time

Wells Fargo - Phoenix, AZ3.8

Job Description
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The mission of Wells Fargo Marketing is to build the best possible brand, experiences, and engagement with our customers and stakeholders that reflect our commitment to our customers and their needs and to driving key business and stakeholder outcomes. In support of this mission, Marketing is responsible for developing integrated marketing strategies across Wells Fargo’s business lines and geographies; leading brand strategy; leveraging deep insights and analytics about consumers and businesses; executing customer messaging across all channels and touchpoints; and building out capabilities that move toward real-time, always-on, personalized and compelling messaging and digital experiences.

The Wells Fargo Heritage Marketing and Museums division is seeking a Part Time Museum Assistant for its History Museum in Phoenix. Candidates should have 6+ months of experience in one or a combination of the following: museum services, marketing, community relations or customer service. The Wells Fargo History Museum in Phoenix is located downtown at 145 W Adams Street.

The Museum Assistant is a public facing, entry level role and will serve as an ambassador for Wells Fargo heritage and brand. This team member should be a self-starter and have an inviting and friendly approach to greeting and educating our museum guests. They will assist with the day-to-day operation of the museum and must ensure quality, efficiency, and the highest professional standards and museum practices.

Additional Responsibilities Include:
Greet visitors, provide information, and answer questions pertaining to Wells Fargo History including Gold Rush, stagecoach, and regional history
Prepare and deliver education programs and tours to help visitors gain a better understanding and appreciation of Wells Fargo’s rich history
Provide day-to-day operational support, including answering the phone, performing retail duties for small museum gift counter, clerical duties, and light housekeeping
Assist with special museum events as needed
The museum is open 5 days a week, Monday through Friday. The candidate must be available to work at least 3 days a week. The position will work an average of 24 hours per week and includes benefits. Cost for public parking is not provided by Wells Fargo.

Required Qualifications

6+ months of experience in one or a combination of the following: museum services, historical services, marketing, or customer service

Other Desired Qualifications
Daily interaction with the public in a service oriented position
Experience presenting educational programs/teaching to a variety of audiences
Experience with emerging technologies, including social media
Experience with MS Office Suite, including Outlook, Word, Excel and PowerPoint
Exposure to and understanding of professional museum standards, ethics, and practices
Experience working with children
Retail experience

Job Expectations

Ability to lift 20+ pounds

Street Address
AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.