American Renal Associates, a national provider of quality dialysis services, is experiencing rapid growth and we are searching for the right individuals to help continue our superb performance. We are currently accepting applications for the following position in our Corporate Headquarters, located at the modern and convenient Cummings Center in Beverly, MA:
Human Resources Administration Coordinator
Under minimal supervision, the HR Administration Coordinator will be responsible for day-to-day management of all Leave of Absence/FMLA/ ADA cases for Corporate and field staff members. This individual will also maintain responsibilities for the HR Administration functions, including but not limited to new hire processes, reporting and general administration.
The HR Administration Coordinator will provide support in the following areas:
Acts as a member of the internal HR service organization, focused on providing excellent customer service to our staff.
Responds to inquiries requiring a broad understand of policies, procedures and relevant employment law. Ensures inquiries are addressed and resolved timely and appropriately.
Maintains records, reports, and logs pertaining to the relevant processes. Ensures all documents are filed appropriately.
Resolves complex problems in a thorough and timely manner; uses discretion and judgement appropriately and escalates situations to appropriate party when necessary.
Creates basic internal processes and monitors efficiency. Initiates changes and updates to manuals/procedures for responsible areas.
Composes and edits internal correspondence to staff.
Assists with various research and/or special projects as requested.
Generates periodic and ad hoc reports using HRIS and timekeeping systems.
Performs other tasks and duties as assigned.
Leave of Absence Administration
Serves as first point of contact for leave of absence inquiries. Conveys complex information and takes steps to ensure understanding of LOA policies and requirements. Provides necessary relevant documents.
Responsible for active, full-cycle management of all open leave of absence cases including administrative aspects and advising managers and staff on procedures and regulations. Determines staff member FMLA eligibility and advises on course of action if not eligible.
Maintains and updates several online databases, and HR reporting systems, ensuring accuracy and data integrity.
Coordinates with the Benefits department on benefit eligibility for staff members during lifecycle of LOA.
Drafts LOA letters and communications, selecting appropriate template for type of leave and/or specific state information.
Drafts, maintains, and distributes documents, complex spreadsheets, generation/creation of reports and forms.
Maintains ongoing communication with field offices on matters related to Leave of Absence management.
Provides information to 3rd party Short-Term Disability (STD) carrier to verify eligibility. Monitors STD claims management.
Applies solid understanding of state and Federal laws when managing cases.
Under guidance from HR Administration Supervisor or Manager, handles Accommodation requests under the Americans with Disabilities Act (ADA).
Communicates with other departments regarding employment data while maintaining appropriate levels of confidentiality.
New Hire Process
Drafts offer and promotion letters, selecting appropriate template for type of position and employment class. Sends letter with relevant information to Clinic Manager and RVP/DVP.
Takes all steps necessary to determine accurate conditions of employment.
Maintain ongoing communication with field offices on matters related to onboarding.
Acts as backup for other onboarding functions, including review of new hire paperwork etc.
Qualifications and Experience
Bachelor’s degree in related field required, professional certification a plus.
1-3 years of HR experience required. Equivalent combination of education and experience will be considered.
Familiarity with Leave of Absence regulations and processes strongly preferred.
Requires strong understanding of state and Federal laws. Requires understanding of how work impacts Benefits, Payroll and Employee Relations functions.
Ability to work with and maintain sensitive and confidential information required.
Excellent customer service skills, ability to actively contribute as a team player and superior attention to detail required.
Ability to work in a fast-paced environment while maintaining high standards of accuracy required.
Flexibility and ability to prioritize while alternating between tasks.
Adaptability and willingness to consistently learn new skills.
Proficiency in Microsoft Office Suite required.
Experience with HRIS systems preferred.
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m. No travel will be expected for this position.
ARA offers competitive pay and great benefits which include: health insurance, vision, dental, company-paid life insurance, company-paid disability, pet insurance, 401(k), tuition reimbursement, a generous paid time off program and company- sponsored celebrations. Please visit our website at www.americanrenal.com to learn more about us!
Qualified candidates please copy and paste the following link to apply:
ARA is an Equal Opportunity Employer – We value diversity in our workplace.
DFWP/ EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status. All inquiries will be held in strict confidence.