Customer Service Representative - Full Time - Days

ProMedica - Toledo, OH (30+ days ago)3.8


Job Description:
The Customer Service Representative receives and
processes telephone, fax and walk in requests for home
medical equipment, including respiratory related
equipment. This may require work outside of the branch
location to include physician office
visitation/marketing activity to successfully attain
necessary documentation for DME processes, training of
physician office staff in processes or customer

Job Requirements:
  • Must be a high school graduate or equivalent
  • Requires previous experience and/or training in a
customer service field or retail sales
  • Prior experience in a medical field and/or knowledge
and experience with third party reimbursement
policies is highly preferred
  • Insurance verification and guidelines experience
  • Must have good communication skills and data entry
  • Must be reliable, compassionate and organized
Qualified applicants will receive consideration for
employment without regard to race, color, national
origin, ancestry, religion, sex, pregnancy, sexual
orientation, gender identity or gender expression, age,
disability, military or veteran status, height, weight,
familial or marital status, or genetics.