Full Job Description
Job Title: Shelter Director
Reports to: Vice President of Shelter Operations
FLSA Classification: Exempt
Job Location: Queens
Date Created: June 1, 2021
We are seeking a dynamic and experienced Shelter Director to oversee our men's mental health homeless shelter in Queens. The position requires a demonstrated ability to implement programmatic strategy and execution, influence program design and development, evaluate and report on program performance, recommend and develop program modifications and oversee all social service delivery to meet the standards set by the NYS Office of Temporary and Disability Assistance.
The Shelter Director also leads on operational oversight, budget development and control, and governmental relations within the homeless shelter system. The role also supervises the operations and social services functions to ensure the delivery of quality care to residents in accordance with DHS regulatory and accreditation requirements.
Master's degree in Social Services, Human Services or related field
Minimum of five years supervisory experience
Ten years of experience working in the field of social service, housing or emergency shelter
Experience with electronic case management systems, and demonstrated ability to utilize and review data to inform best practices in service provision
Must have initiative, the ability to work well under pressure, including in crisis situations and the ability to work both independently and as part of a team
Excellent computer skills, with knowledge of Microsoft suite, Excel and comfort working with databases such as CARES
MSW or LMSW/LCSW
Knowledge of HIV/AIDS, mental health, substance use or chronically homelessness population