Human Resources Director

Consumer Direct Care Network - Olympia, WA3.9

Full-timeEstimated: $61,000 - $85,000 a year
Company: Consumer Direct Care Network

Position: Human Resources Director

Schedule: Full-time

Location: Olympia, WA (Not Remote)

  • For consideration of employment, please include a resume and cover letter.*

Consumer Direct Care Network is seeking a dynamic, experienced and engaging leader to fill the position of Human Resources Director in our Olympia, Washington location. The Human Resources Director is responsible for handling the human resources function of the company and in such capacity serves as a senior consultant to top management on all matters concerning human resources management. Additionally, the Human Resources Director provides staff assistance to supervisors in developing, communicating and carrying out the organization's personnel policies.

In the Consumer Direct Care Network our employees are committed, dependable, professional and accountable. We have high standards for how our employees conduct themselves at work and in the communities we support. Our company values of Respect, Integrity, Service, and Excellence guide us in all we do. Come join our team and be a part of a rewarding career helping others!


  • Annually review and make recommendations to executive management for improvement of the organization's policies, procedures and practices on personnel matters
  • Maintain knowledge of industry trends and employment legislation and ensures organization's compliance
  • Maintain responsibility for organization compliance with federal, state and local legislation pertaining to all personnel matters
  • Communicate changes in the organization's personnel policies and procedures and ensure that proper compliance is followed
  • Assist executive management in the annual review, preparation and administration of the organization's wage and salary program
  • Consult with legal counsel as appropriate, or as directed by the CEO, on personnel matters
  • Work directly with department managers to assist them in carrying out their responsibilities on personnel matters
  • Recommend, evaluate and participate in staff development for the organization
  • Supervise the staff of the human resource department
  • Participate on committees and special projects and seek additional responsibilities
  • Engage in strategic and goal planning processes in order to align HR strategies with the achievement of successful business outcomes
  • Drive the implementation of small as well as large-scale HR strategies and objectives
  • Consult with leaders and guide decision-making in key areas such as succession planning, performance management, coaching, organizational design, data analysis, associate engagement, total rewards and learning/development
  • Facilitate the implementation of change management initiatives and partners with business leaders to effectively communicate strategies, goals, values and performance expectations to leaders and associates
  • Understand current staffing gaps as well as future needs and effectively partner with business leaders and recruitment team to proactively address them
  • Engage with the recruitment team to assist with the development of programs that achieve specific development objectives for associates and leaders
  • Always deliver best-in-class customer service to employees, with an emphasis on being responsive, professional, and accurate
  • Consult and assist on employee relations issues including performance appraisals; coaching, training, and counseling employees; preparing proper documentation of employment actions; and taking appropriate corrective action in accordance with company policies and procedure
  • Advise regarding proper terminations, represent the company as needed in unemployment hearings, and conduct company/client investigations
  • Partner with leadership and operations to design and implement strategy and programs integrating development and training initiatives across the company
  • Effectively implement and administrates compensation and benefits programs
  • Guide management and employee actions by researching, developing, writing, and updating policies, procedures, handbooks, and guidelines; communicating and enforcing organization values
  • Stay current on changes to employment laws and applicable payroll, employee benefit, and human resource policies and procedures
  • All other duties as assigned

  • A minimum of eight (8) years of demonstrated progressive HR experience, leading to a senior HR role with oversight of multiple HR functions
  • Three (3) years of supervisory experience required
  • Broad knowledge of human resource field, state and federal laws and regulations regarding employment, wage and hour, leaves, union negotiations, etc.
  • Bachelor's degree in a related field required
  • HR certification required (SHRM-SCP or equivalent)
  • Up-to-date working knowledge of all applicable federal and state employment laws and regulations
  • Operate with a high degree of confidentiality and interpersonal interaction
  • Must exhibit excellent interpersonal skills and the ability to work collaboratively
  • Ability to lead in an environment of constant change with a strong set of ethics
  • Strong oral and written communication skills and the ability to investigate and problem solve with solid conflict management skills
  • Ability to manage and analyze multiple priorities and activities and organize and plan for long and short-term projects
  • Demonstrated ability to "see the big picture" and provide useful and strategic advice and input across the company and to the senior executive team
  • Ability to work in a labor/management partnership environment
  • Recruitment and hiring practice expertise
  • Proficient at MS Office with intermediate/advanced knowledge of Word, Excel, Outlook, PowerPoint. PC proficiency and ability to quickly learn new software applications
  • Payroll experience preferred
  • Labor relations experience preferred
  • Multi-state and multi-location experience preferred
  • Adept at handling multiple competing priorities and responsibilities in a fast-paced, results driven environment
  • Ability to build collaborative relationships within the HR department as well as across the organization

When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel.

Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based in our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.

As a Consumer Direct Care Network team member you will receive:

  • Benefits for all employees
  • Rewarding career helping others
  • Fun and engaging work environment built on team unity
  • Paid Time Off for the things you love to do
  • Holiday and Sick Time available
  • Retirement planning
  • Professional training to help advance your skills for career development
  • Job satisfaction knowing you make a difference in the work you do and lives we serve
  • Benefits may vary depending on employment status*

Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 16 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency home care and caregiving, to home health and hospice, to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.

Your opportunities within our network are endless, it's not just a job, it's a career… advance it with the Consumer Direct Care Network!

The Consumer Direct Care Network and its subsidiaries is an Equal Opportunity Employer and drug-free workplace.