Administrative Assistant

Graber Manufacturing, Inc. - Waunakee, WI (30+ days ago)3.3


Our company is seeking an Administrative Assistant to manage the office and handle duties for upper management. We are looking for an individual who is efficient and comfortable being a member of a team. The ability to multi-task, while maintaining complex schedules and managing administrative support, is essential. Assuring a steady completion of workload in a timely manner is key to success in this position.

Qualifications

  • Assertive, self-directed and ambitious with a can-do, helpful attitude
  • Proficient in Microsoft office, Outlook/e-mails, and web applications
  • Familiarity with order entry software
  • Knowledge in accounting with some experience in customer service
  • Professional and articulate verbal and written communication style
  • Ability to manage multiple tasks and conflicting deadlines
  • Willing to work in a team/group environment

Responsibilities

  • Answer incoming calls and assume other receptionist duties
  • Respond to online chat functionality
  • Prepare and enter detailed orders into business management system
  • Complete credit applications for customers
  • Provide tracking information and assistance to customers
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Ensure filing systems are maintained and current
  • Maintain accurate accounts receivable documents and call on customers for payment when needed, including daily invoicing and cash receipts/credit card payments
  • Record and take payment information from customers via credit card, checks, and electronic fund transfers
  • Complete necessary shipping documentation, including international documents, packing slips, and bills of lading
  • Daily accounts payable tasks, including entering bills, calling in credit card information, and weekly payments via check with assistance and direction
  • Maintain and monitor office supplies inventory and product samples
  • Other duties as assigned by manager.

Compensation

  • Hourly
  • Employee healthcare/benefits/personal time off

Job Type: Full-time

Experience:

  • Customer Service: 1 year