Associate Analyst/Analyst

American Airlines - Fort Worth, TX4.1

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence

About The Job

This job is a member of the Identity Management Team, within the Information Technology Division. American Airlines is seeking an Associate Quality Assurance Analyst (QA Tester) to work in a DevOps environment using Agile methodology to solve business problems. The candidate will be working with cutting edge technology in the Cloud and on premise and will be involved in all phases of development process. Testing automation will be the focus of the person in this position.

Specifically, you’ll do the following:
Develops a strong understanding of the application and domain to perform hands-on testing of the services from a technical standpoint including non-functional aspects such as load, response time, end-to-end connectivity, availability, security etc.
Identifies, creates, executes, and manages test plan and test cases by evaluating functional and non-functional requirements
Creates test automation based on functional and non-functional requirements
Manages the status of defects/enhancements in the change management system and provide updates to the team on a regular basis
Helps troubleshoot issues that arise during project lifecycle and operations
Participates in meetings with the IT teams, business teams, and vendors to discuss requirements, design and testing updates
Creates metrics/reports to capture test progress for projects and releases
Handles testing efforts for multiple projects/releases concurrently
Proactively identifies ways to improve testing processes and techniques
Builds strong and sustainable relationships with internal and external stakeholders
Identifies quality risks and issues that impacts project deliveries

Required Qualifications

Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

Preferred Qualifications

Basic understanding of scripting languages such as javascript, python, groovy scripting, ruby etc.
Familiarity with Java and Linux
Basic understanding of J2EE, SQL, Oracle Database
Familiarity with Software Development Lifecycle and Agile
Good problem solving skills
Ability to be flexible and focused to deliver products with different priorities and timelines
Ability to build and maintain effective relationships with team members, customers, and external groups, as well as working in a collaborative environment with geographically dispersed resources
Ability to adapt to unexpected events, new facts, and rapidly changing circumstances
Ability to thrive in a sense-of-urgency environment and leverage best practices
Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups
Ability to influence through outstanding interpersonal skills, collaboration, and negotiation skills
Ability to work well within a team environment, as well as independently
Additional Locations: None
Requisition ID: 23068