Customer Service Representative

Edge Pest Control - Orem, UT

Full-time | Part-time
Job Description

This position involves responding to customer inquiries with clarity and knowledge. You will be using Inbound and Outbound efforts with our new and existing customers to ensure each customer has an excellent experience with EDGE. While performing the duties of this job, the employee is regularly required to sit, talk, and use hands and fingers to operate a computer and telephone. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

Inbound and Outbound calls with new and existing customers regarding a variety of requests (scheduling, billing inquiries, service concerns, general questions).
Respond to customer inquiries with clarity and knowledge of EDGE products and services.
Demonstrate excellent communication skills as you interact with customers.
Satisfy the specific needs of customers with a high level of professionalism and integrity.
Required Survey

As part of the application process for this position, a survey is required to be completed by all applicants. Please complete the following survey before submitting an application:

https://www.cultureindex.com/c/tIUD2zG0G0

Qualifications

Excellent verbal communication skills
Proficient computer/typing skills
Positive attitude and good work ethic
Effective and passionate team player
Must be willing to work long-term
Able to work on Saturdays is a plus

Additional Information

Available Schedules

Part-time employees will be given a set schedule of 8 hour shifts for Monday, Wednesday, Friday or for Tuesday, Thursday, Saturday. These schedules will be set shifts that won't fluctuate from week to week.
Full-time employees will be given a set schedule of 8 hour shifts for 5 days of the week, excluding Sundays. These schedules will be set shifts that won't fluctuate from week to week.
Benefits

Competitive compensation starting at $12/hr
Free lunch provided Monday, Wednesday, and Friday
Medical and life insurance plans available for full-time employees
Positive work environment
Structured advancement plan
No Sundays
Edge Pest Control is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status.