Summary: Acrisure has been named the fastest growing insurance brokerage firm three years in a row by Business Insurance Magazine. We have more than 200 locations across the US and continue to grow every month. To fuel that growth we have another exciting opportunity as a Systems Administrator I. This position is responsible for supporting the organization’s information management, network and telecommunication systems which includes both hardware and software components. This position includes interacting with a wide variety of industry standard technology includes servers, printers, mobile devices and networking components over a large local and wide area network.
Essential Duties and Responsibilities:
Troubleshoot, repair, maintain, install and manage desktop, laptop and mobile computing devices.
Familiarity with Microsoft, Apple, and Linux desktop operating systems
Manage and maintain vendor relationships
Consulting with users to determine hardware, software or system configurations
Troubleshooting, testing and modifying computer software and/or operating systems
Provide support for desktop, phones and servers
Manage warranties, services and support contracts
Manage data center functions such as server maintenance, switching and wiring design, testing and analyzing for peak performance
Manage, test, develop or modify unified communications systems
Assist in the design and management of telecommunications technology such as PRI, SIP and MPLS
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Associates degree or the recognized equivalent in education and experience required Bachelor’s degree preferred
Minimum three years of experience in MIS, systems or information technology field required
Cisco and VMWare certifications desired
Strong familiarity with Active Directory, Microsoft Server 2003- 2012R2, Windows XP, 7, 8 & 10, Office 2003-2014, Ubuntu and Exchange Server
Demonstrate an understanding of layer 1, 2 and 3 networking concepts as well as VPN and various UCS-type software to support for mobile and remote workers
SAN management, iSCSI, EMC DataDomain and VNXe platforms, Symantec, VEEAM and security and content control experience is desired
Must be analytical, organized, and detail oriented with good verbal and written communications skills
Must have a high level of problem-solving skills
A positive, team-oriented attitude is necessary to deal with a large variety of personalities
Physical Demands- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Moderate stress due to regular deadlines and daily challenges
High finger dexterity while typing documents and forms
Occasionally lift up to 20lbs.
Work Environment- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is done in a temperature-controlled, non-smoking office
Work stations are cubicles with moderately high sides
The noise level in the work environment is usually moderate
There may be some travel associated with this position