User Experience Specialist, HCG Engagement Group
HCG is a global leader in medical communications, comprising of seven interconnected agencies with distinct personalities and complementary skills, and supported by the HCG Engagement Group, a 140+ strong team of creative, digital, and innovation experts focused on one thing: engaging healthcare professionals. Our culture generates a thought arena, driving future thinking, collaboration, and communication excellence. We are passionate about providing the reach and resolve required to deliver programs that move hearts and minds.
This position will be based out of a US office (NYC, Stamford CT, and/or Philadelphia) or can be remote/hybrid.
The Engagement Group’s creative team is a collaborative team of experts, charged with ideating and executing compelling visual stories and experiences that give a voice to science and bring data to life.
5-7+ years of agency experience as a UI/UX designer or Digital Strategist
Pharma and healthcare experience desired
The User Experience (UX) Specialist is a senior level professional whose job involves understanding, researching, and streamlining technology products, such as websites, apps, and interfaces to deliver the best possible user experience to our clients and their customers. You will focus on improving the design of an app or website by working with the User Interface (UI) design team to promote usability of the end product. And they are ready to roll up their sleeves and contribute to the UI design using Adobe XD or Sketch, bringing their expertise and insights to the task.
The UX Specialist will collect, review, and refine client requirements, and weigh client needs, user preferences, and visual design to ensure the end experience meets all three requirements at the highest level. Ultimately, their aim is to create an engaging user experience because they understand the user’s motivation, instinctive behavior, and reactions.
The individual will work alongside internal account teams, as well as their colleagues across digital, creative, and scientific teams, and maintain a high level of communication and collaboration. The candidate has to be able to demonstrate a proven track record of building strong client-creative relationships, delivering high level work, and the ability to creatively solve challenges and make things happen.
The candidate will be a key member of the creative team, demonstrating strong leadership, team and personnel management, and an ability to manage workflow and resourcing, delivering accurate and timely work.
Experience and Expertise
The breadth of experience should include:
High level of interface design experience
Proficiency in Adobe XD and/or Sketch
Strong digital design background and experience
Ability to think conceptually – to distil client briefs and strategic imperatives into compelling communication materials
Ability to lead UI designers in their work, and take on the challenge yourself as necessary
Experience in both client- and developer-facing interactions, and when necessary, be able to translate between the these teams to ensure everyone is aiming for the same goal
Lead creative projects through to final execution, working on collaborative projects, and coordinating deliverables and deadlines with colleagues and clients throughout all phases of a project is a must
Understanding and ability to provide accurate cost and time estimates for creative efforts on projects is essential
Must be adept at Adobe Creative and Microsoft Office suites
We have high standards. You will be bringing creative leadership to a high-achieving in-house team with your solid integrated understanding of the marketing and communications business.
You must be motivated with a flexible and can-do attitude, combined with excellent communication skills. You should show an ability to overcome challenging requirements and demonstrate creativity and innovation in finding ways to execute never-been-done-before ideas. We expect you to keep abreast of the latest creative and digital trends.
The salary range for this position is $80,000 - 120,000. This range represents the low and high end of the salary someone in this role may earn as an employee of an HCG Agency in the United States. Salaries will vary based on various factors, including but not limited to, professional and academic experience, training, responsibilities of the position, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. HCG reserves the right to modify this pay range at any time. If your requirements fall outside of this range, you are still welcome to apply.
The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.