Help Desk Associate

Capital Management Services - Buffalo, NY3.1

Full-time$12 an hour
Skills

Capital Management Services is a Buffalo-born group of Call Centers that works with and calls on behalf of high profile clients and financial institutions. We are adding a Help Desk / Reporting Technician to our IT department.

Ideal candidates will be comfortable in a fast paced environment and be available to work Full Time. Good communications skills are essential, as well as working knowledge of Excel and basic knowledge of AS400 and Citrix.

Tasks include but are not limited to -

Completing company-wide reports hourly

Hourly phone number and recording system checks

Assisting end users with issues in the AS400 and Citrix

Handling email requests

Please submit your resume for immediate consideration.

All candidates must submit to a background check and drug screen

Job Type: Full-time

Salary: $11.50 /hour