Counter Sales Representative

Wendell Builders Supply - Wendell, NC (30+ days ago)


Counter Sales – Job Description

Function: Handles all sales functions in a professional manner for counter customers by providing prompt and efficient service to achieve maximum sales and customer satisfaction.

Duties & Responsibilities: Includes continuous ongoing projects in development of the department and cross training as well as the following:

  • Exhibit a positive, friendly & helpful attitude with customers and be sensitive to their needs.
  • Determine merchandise required by customer and suggest alternative and/or additional items related to the customer’s order.
  • Create sales order.
  • Select appropriate merchandise from stock.
  • Receive payment or obtain credit information.
  • Properly prepare merchandise for customer transportation.
  • Maintain counter area displays of merchandise in an orderly and attractive manner.

Backup Inside Sales desk. Assist and resolve customer complaints.

  • Keeps abreast of new product information and upcoming product promotions.
  • Any additional tasks as assigned by the Manager.

Competencies:

  • Essential customer service and communication skills
  • Product and application knowledge, including ability to read manufacturer catalogs.
  • PC / proprietary proficiency for data entry and utilization of business application software including web browsers & internet search engines.
  • Perform basic mathematical calculations required to accurately complete assigned tasks (discounts vs. markup, customer pricing, etc).

Qualifications:

  • High School diploma or General Education Degree (GED) or equivalent combination of education and experience.
  • A minimum of one year experience in Distribution.
  • Ability to read, comprehend and write simple instructions in English.
  • Ability to speak and understand English.
  • Physical demands of the job
  • All State/local requirements met for conditions of Hire

> Monday-Friday

> No Weekends unless specified

> Benefits

> Great work/life balance

Job Type: Full-time

Experience:

  • Sales: 1 year
  • Customer Service: 1 year

Education:

  • High school or equivalent

Required work authorization:

  • United States