Dispatcher - Lead Router - $16+/hr

Parker & Sons - Phoenix, AZ4.3

30+ days agoFull-time
Earn $16 per hour PLUS lucrative bonus & incentive plans as a Lead Router at Parker & Sons!

Earn $16 per hour (plus lucrative bonus & incentive plans)
401K with company match
Medical, Dental, Vision, Life & Disability Insurance Options
PTO / Sick Time

Full-time – Monday through Friday - 10:00 am to 7:00 pm

Job Summary:
Dispatchers are a key factor to our success. To work in our outstanding award-winning call center, candidates must have attention to detail, be able to handle and resolve customer issues and concerns and offer world class customer service on all phone calls.

Essential Duties & Responsibilities:
Answering incoming phone calls
Scheduling & dispatching technicians to customer homes / businesses - all Service Trades (Plumbing, HVAC, Electrical & Water)

Must have 3+ years Dispatching experience
Must have computer skill ability and a strong phone presence
Must have strong verbal and written communication skills
Deliver world class customer service
Be flexible with seasonal working hours
Be self-motivated
Bi-lingual a plus, but not required
High School Diploma or equivalent
Must be able to pass a background check and drug screen

Parker and Sons is recognized nationally as a leading contractor in heating, cooling, plumbing, electrical, and water quality.

Come join a winning team by submitting your resume today!