Assistant Executive Housekeeper

Hilton Head Marriott Resort & Spa - Hilton Head Island, SC4.1

Full-time
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Job Purpose: To manage all facets of the Housekeeping Department ensuring high levels of guest service and satisfaction. Includes rooms, laundry, public areas, department storage areas and work areas.

Job Responsibilities:

  • Supervise housekeeping and laundry staff: hiring, firing, performance evaluations, training and development. Schedule staff according to labor standards and forecasted occupancy.
  • Assist Executive Housekeeper in development of the department's annual budget. Monitor performance against plan.
  • Enforce policies and procedures.
  • Maintain room quality based on hotel objectives. Monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas.
  • Compile and report accurate status of guest rooms to front office.
  • Enforce standard procedures for the acceptance, security, and return on guest lost and found items.
  • Maintain productivity and labor cost goals.
  • Establish and maintain cost control systems for staffing linen inventories and cleaning supplies. Conduct inventories of linen, supplies and equipment. Order and receive supplies to maintain adequate inventory levels.
  • Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced.
  • Other duties as assigned.

Experience

Minimum 2 Housekeeping Manager, and 5 years housekeeping experience in a hotel, a supervisory capacity; OR, equivalent level of education and experience.

Job Type: Full-time

Experience:

  • Hotel Housekeeping: 3 years (Required)
  • Hotel Housekeeping Manager: 2 years (Preferred)

Work authorization:

  • United States (Preferred)