- High School Diploma or GED
- Organizational Skills
- Customer Service
- Cash Balance Pension Plan
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018) with total assets of over $2.9 trillion (106.2 (JPY) as of March 30, 2018) and 150,000 colleagues in more than 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group.
Under close supervision, determine the rightful ownership of funds resulting from incorrectly processed work and protect the Bank's assets by resolving such discrepancies in a timely manner. Major Responsibilities: Resolve differences and make appropriate adjustments by researching items via various sources, including established departmental audit trails, bank records, and tracers sent to other banks. Prepare transmittal letters and Bank and Federal Reserve advices to adjust errors located. Trace missing items to depositor, utilizing unqualified audit trails. Answer inquiries from branch offices, other departments, and customers concerning errors. Perform other duties as assigned.
Two years experience working with Adjustments or related Item Processing experience.
Must have good analytical reasoning, and organizational skills with an aptitude toward problem solving through extensive research.
Requires thorough understanding of the check processing/collection and return item process.
Typing ability of at least 30 wpm.
Knowledge of general office equipment including the ability to use PC and other computer equipment.
Must be able to lift/pull boxes up to 30 lbs.
Detailed knowledge of applicable Federal, State, and Local regulations concerning Check processing/collection and Return Items.
Knowledge of branch operations and Customer Service skills are preferred.
High school diploma or equivalent.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.