Learning and Development, New Hire Orientation Facilitator

Facebook - Menlo Park, CA (30+ days ago)4.2

(Menlo Park, CA)
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
Facebook is a culture of curious and adaptive learners, and our people are naturally thirsty for opportunities to learn new things in pursuit of building an incredible product experience for the people that use our service. In support of this, the Learning & Development team at Facebook is committed to helping build the organization as a socially committed community of learners: we see ourselves as brokers that help find and enable learning connections that will strengthen the contribution of our people, and the performance of our company.
At Facebook, we believe that the keys to personal growth & success are rooted in how you leverage your strengths to have impact. Like performance, learning is a continuous, iterative process and is primarily shaped by the opportunities available on-the-job, rather than what might traditionally be learned in the classroom. For this reason, we work as a small consulting team, and we partner with business and HR leaders to find and propagate opportunity.
As a means to support the expansion of demand for our work and support, we are hiring a Learning and Development, New Hire Orientation Facilitator, to be based at our Menlo Park, California headquarters. Reporting to the Global Onboarding Leader, this individual contributor role will plan for, deliver, and support all aspects of our orientation and work in partnership with the on-boarding team and internal clients to deliver a high-impact program. This essential role provides the strong welcome to all new hires and communicates and demonstrates Facebook’s mission, values, and culture in a highly engaging and compelling manner.
Facilitate Facebook New Hire Orientation (NHO) experience, including but not limited to, the following:
Assist in setting weekly NHO agenda and coordination of session speakers.
Provide pre and post-NHO support to new hires through email and Facebook communication.
Facilitate core program content, including welcoming new employees, leading specific sessions, answering questions.
Perform regular assessments of program content, communicate required changes to program owner, and assist in making updates.
Work with internal teams to identify session presenters.
Provide development support prior to session and post-session feedback to speakers.
Partner with the Onboarding Experience Manager, HR Business Partners, and internal clients to continuously refine the NHO experience.
Work closely with the People Operations (Peeps) and Enterprise Engineering teams to continuously improve processes related to handling new hire paperwork, badging, and IT equipment distribution.
Assist in identifying and developing NHO speakers who lead specific sessions within the program. Tasks include:
Work with internal teams to identify session presenters.
Assist in the building and communication of quarterly data reporting, sharing insights on NHO program impact to the HR Leadership team and stakeholder groups at Facebook.
Participate as an active thought partner and team member to the global learning & development team, including attending regular team meetings and meeting strategic partners regularly to coordinate and agree on strategy and operational direction.
Provide facilitation support for additional professional skills programs and L&D offerings as necessary.
Minimum Qualifications
5+ years work experience in an L&D or HR organization.
3+ years of facilitation experience.
Preferred Qualifications
Training program facilitation, organizational design, instructional design and consulting.
Bachelor’s degree.
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