We are looking for a Program Director to join our Professional Services team. This role is responsible for managing complex, enterprise projects in pre-sale and implementation phases using hybrid project management practices. The Program Director also may drive internal projects required to evolve our delivery projects. As a Professional Services Delivery professional you exhibit an extremely high level of ownership and assume full accountability for managing and delivering high level, multimillion dollar projects and programs.
An ideal candidate has a strong background in professional services, consulting environment and is experienced in delivering strategic solutions with technical components. Experience planning and leading complex enterprise projects in a fast-paced, high growth, technical environment is critical. The ability to form strong relationships with all levels of stakeholders, proactively manage risk, facilitate high performing teams, and manage budgets and project margins are essential in this role.
This position is based in the West Coast.
Own and drive project delivery in our professional services organization. Deliver at rocket speed and with engineering precision using our best practice methodology, tools, and best practices. Own the customer’s success and adoption of our largest customers.
Execute project delivery for multi-million dollar, strategic client projects
Demonstrate thought leadership in value-based client solutions, program management, and resource optimization
Design and deliver client solutions using deep project management expertise
Facilitate executive conversations regarding budget, resources, schedule and risk
Build exceptional client rapport and maximize CSAT
Provide hands-on program and project management
Assist in sales and business development efforts
Exercise leadership skills combined with strong business acumen and in-depth analytical skills
Establish and maintain trusted advisor relationships with client project stakeholders by providing vision and future solution road maps
Bachelor's degree, MBA preferred
10+ years of project management experience delivering technology services or business consulting services as a program or project manager in large, complex technical environments
Oversight of multiple million-dollar engagements
Experience delivering professional services for a product company
Ability to quickly establish credibility and rapport with technical team members and clients
Exceptional interpersonal skills to facilitate meetings where you will articulate complex concepts
Exceptional communication, negotiation, and relationship building skills
Ability to work well in a cross-functional, matrix management environment with a highly collaborative, team oriented approach to problem solving
Ability to prioritize tasks effectively with a high level of attention to detail
Positive, energetic attitude willing to achieve great things
Deep functional knowledge in Quote to Cash, Billing & Rev Req, or e-commerce
Value-based solution sales and delivery with business and technical executive buyers
Software-as-a-Service experience (SaaS)/cloud computing
Experience CRM, ERP, BI, CPQ, CLM
Deep knowledge and experience in program and/or portfolio management
PMI PMP or similar certification/training
Process development training and experience
Experience with Agile SCRUM delivery practices
Apttus, the category-defining Quote-to-Cash software company, drives the vital business process between the buyer's interest in a purchase and the realization of revenue. Utilizing a patented combination of SaaS-based applications, the Apttus Intelligent Cloud maximizes the entire revenue operation by driving behavior and providing prescriptive data to company decision-makers. Apttus offers enhanced Configure Price Quote (CPQ), E-Commerce, Contract Management, Renewals and Revenue Management solutions on the world's most trusted cloud platforms, including Salesforce and Microsoft Azure. Apttus is based in San Mateo, California, with additional offices located across the globe. For more information visit: apttus.com.
No Recruiting Agencies please.
This position description is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties but to describe a position level. Furthermore, the essential functions are listed above and reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act. Apttus is an Equal Opportunity Employer.