Job Summary:
- Monitor the employee and labor relations climate and advise Director regarding concerns on both a departmental and organizational level. Participate in the development and application of solutions.
- Research and recommend the adoption of best human resources practices that have the potential of enhancing employee engagement, satisfaction and retention.
- Monitor compliance with applicable federal and state employment regulations, and advise Director regarding areas of noncompliance.
- Assist Director in the investigation and response to formal employee complaints filed with regulatory agencies.
- Assist Director in maintenance and dissemination of current and revised human resources policies and practices.
- Advise Leadership regarding compliance with human resources policies and practices, and advise Director regarding any resistance to compliance.
- Advise Director regarding contents of the Employee Handbook.
- Provide coaching to Leadership and employees regarding resolution of employee complaints. Educate Leadership with respect to relevant employment and labor regulations and best human resources practices.
- Provide mediation with respect to differences of opinion between supervisors and their employees.
- Review sufficiency of documentation and provide coaching to Leadership regarding disciplinary and termination matters. Educate Leadership with respect to relevant employment and labor regulations.
- Serve as a “final filter” when termination action is recommended by Leadership. Advise Director when there is disagreement regarding whether an employee should be terminated. Carry out termination action when warranted. Thoroughly document details regarding termination meeting.
- Scan documents into personnel records.
- In administrator role, provide training and assistance to KRONOS Workforce Attendance users.
- In administrator role, provide input into the design and management of the HealthStream job performance/competency assessment process and provide training and assistance to HealthStream Competency Center users.
- Assist Leave Specialist regarding the resolution of problematic leave cases. Assist Director regarding design of the employee relations section of new employee orientation, and deliver that section during new employee orientation.
- Serve as primary point-of-contact regarding unemployment compensation claims filed with the Mississippi Department of Employment Security (MDES). Respond promptly to claims and appeals of claims. Protest claims as necessary to minimize unemployment compensation costs. Coordinate employer’s participation in appeals proceedings, including witness designation/preparation and submission of relevant documentation, and represent employer during those proceedings. Ensure timely reimbursement to MDES for unemployment benefits it has paid. Ensure maintenance of required surety bond. Coordinate unemployment cost control effort at regional hospitals. Ensure responsible HR staff at regional hospitals are trained and properly equipped to manage this process.
- Assist Director in development and delivery of employee and leadership development programs.
- Assist Director in providing employee relations support to regional hospitals.
- Design and produce a variety of employee relations analytics including, but not limited, to that associated with the HealthStream Assessment Center.
- Assist Director in proper on-boarding of non-employees.
- Assist Director in responses to employment-related subpoenas.
- Respond to employee requests to review contents of personnel files.
- Serve as a member of various committees as assigned by Director.
- Perform other duties as assigned.
Education/Skills:
Bachelor degree in human resources management, business or behavioral sciences required. Must be computer literate.
Work Experience:
Minimum of 5 years previous experience in human resources management including at least 3 years employee relations experience.
Certification/Licensure:
SPHR, PHR, SHRM-SCP or SHRM-CP certification preferred.
