Reports to
Site Manager
Status
Full Time (40 hours per week)
Schedule
Monday – Thursday 8:00 am to 5:00 pm
Friday 8:00 am to 1:00pm
These are our normal office hours. However, work hours for this position fluctuate based on our doctors’ availability and the patient schedule.
Objective
In a positive and cheerful manner, serve as the patient and optometrist contact regarding appointment scheduling, billing procedures, out-of-pocket expenses and transportation requests.
Skills Required
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Working computer knowledge – experienced in Microsoft Word
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Good communication skills, written and spoken
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Pleasant, cooperative, caring attitude
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Good listening skills
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The ability to work with a team to set and to achieve common goals
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Attention to detail
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Excellent organizational skills
Physical Abilities
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Able to sit for an extended period of time
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Reach and stoop to file levels
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Answer telephone
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Acute hearing
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Lift up to 50 pounds
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Use keyboard
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Profit Sharing
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401(k) Plan with a generous 50% company match
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Section 125 plan Flexible Spending Account (FSA)
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Medical/Vision/Dental Insurance
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8 Paid Holidays
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Personal Time
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Clothing Allowance
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Continuing Education/Tuition Reimbursement
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Group Life Insurance Policy
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Voluntary Term Life Insurance
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LifeBalance employee assistance program
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Bereavement Leave
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Eligible for free refractive surgery
Our hiring process incudes background checks and driving record reviews.
COVID-19 vaccine may be required per your state or federal guidelines.