Amazon Web Services (AWS) is looking for a Network Technician II to join our growing team within infrastructure operations. You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.
The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Scaling Leadership and Technical Program Managers.
You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Technician II you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Network Technicians establish and follow best practices and refine operational procedures.
Daily responsibilities include:
Any physical requirements are expectations with reasonable accommodations
Manage work and priorities through ticketing system and workflows to complete customer requests and projects
Collaboration with various stake holders to remove project obstacles
Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
Up to 20% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally
Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
Participate in the migration, basic configuration and rollout of new or upgraded hardware
Moving and lifting computer equipment up to 50 lbs
Associate's degree in Computer Science, Information Systems or related field; or Certifications in a relevant field (CCENT, Network+, CCNA) along with 3+ years as a Network Technician
Experience with enterprise level infrastructure technologies (Routers, Switches, Load Balancers, Firewalls)
Experience with network cabling, optic types, and test equipment (VFL, power meter, and OTDR)
Experience with cabling infrastructure best practices and methodologies
Knowledge of major Command Line Protocols (Cisco IOS, JunOS, etc)
Experience with ethernet and IP networking
Experience in large scale data center network implementations and support
Experience working in virtualized enterprise networking environments
Experience working with IT best practice frameworks (ITIL, LEAN, AGILE)
Familiarity with common networking terms and fabric based network design
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.