Director of Service

CBIGG Management - Houston, TX (30+ days ago)


Company

Country Club in the Houston area in search of Director of Service position

Director of Service

The Director of Service oversees all food service within the club, including the daily operation of a la carte dining and banquet services. They manage the hiring, training, and development of all front of the house food service employees. The Service Director is an advocate of exceptional service and understanding the critical role that Membership and exceeding expectations plays in the success of the operation.

Responsibilities
1) Ensure that all training is completed with staff members
2) Prepares an annual financial budget and achieves these goals through proper forecasting, cost controls, labor management, and revenue generating programs

3) Coordinates with the Member Relations Director, the Catering Director and the event host to ensure that all events are well organized and that the expectations of the Member/host are exceeded.

4) Creates weekly schedules to staff all departments

5) Ensures daily work duties are assigned and carried out in all departments

6) Assists in dining room and banquet areas when needed

Job Qualifications
1) Two years experience in Food & Beverage management
2) Must possess a proven track record of team management, organizational and coaching skills

3) Possess a solid understanding of a la carte revenue generation, banquet revenue generation, and expense control as it relates to service payroll and the forecasting/budgeting of expenses
4) Experience with purchasing and inventory systems, Microsoft Office, payroll management and POS systems required

Private dining experience preferred

College degree preferred

Job Type: Full-time

Job Type: Full-time

Experience:

  • hospitality management: 2 years

Shifts:

  • Morning
  • Mid-Day
  • Evening