33968BR
Assistant Store Manager
Lenox Square - GUESS
Job Description
Reports to: Store Manager
Supervises: Assists management with all sales associates, desk associates, stock associates
Position Overview
The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.
People Development
- Ensure all associates complete training per company guidelines
- Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience
Customer Experience
- Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
- Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom
Drive Sales + Profitability
- Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion
Operational Effectiveness
- Meet all payroll expectations
- Control company assets by meeting all loss prevention measures
- Execute and comply with all company policies and procedures
Additional Responsibilities
- Uses sound judgment when making decisions
- Excellent communication skills
- Acts with integrity and respect
- Adapts to changes required by the business
- Ability to handle multiple tasks simultaneously
- Assumes and completes other duties as assigned by supervisor
Job Requirements
- A proven track record for driving sales and profit, people development, and/or succession planning rating of TD or better
- Minimum two years experience with a proven track record for driving sales and profit results and training and developing a team of individuals
- Personal computer and detailed report analysis
- High school education or equivalent preferred
- Some heavy lifting in excess of 30 pounds
- Scheduled shifts may require standing for a minimum of eight hours
Brand
GUESS
Store
5058
Store Address
3393 Peachtree Road Northeast, Space 3099 - Atlanta, GA 30326
Notice of E-Verify Participation
For additional information, click on the links below:
E-Verify Participation and Right to Work
Job Type: Full-time
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Application Question(s):
- A prospective client tells you she has used your main competitor for 10 years and likes their product.
What would you do?
A. Ask what she would change about your competitor’s product
B. Acknowledge the long-standing relationship, but tell her you should be her supplier
C. Tell her about your product and leave a sample
D. Highlight your competitor’s drawbacks and how your product is superior
E. Thank her for her time and ask for referrals you can pursue
- What's most important when designing a window display for a retail clothing store?
A. Creating a focal point that draws attention to the seasonal collection
B. Using a single color for all elements to maintain consistency
C. Placing the most expensive items at the front to increase perceived value
D. Ensuring all displayed items are of the same size for uniformity
E. Using lighting to highlight the textures of the fabrics
- A client is upset about a service delay. He's speaking loudly and attracting attention.
What would you do?
A. Acknowledge his feelings and explain how you'll try to speed things up
B. Politely ask him to calm down and explain that getting upset won't help speed things up
C. Explain that all clients are equally important and you're doing your best
D. Suggest he contact the customer service hotline
E. Direct him to speak to your supervisor
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Atlanta, GA 30326 (Required)
Ability to Relocate:
- Atlanta, GA 30326: Relocate before starting work (Required)
Work Location: In person
