Applications Analyst II

Partners HealthCare(PHS) - Somerville, MA (30+ days ago)4.0


As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We’re focused on a people-first culture for our system’s patients and our professional family. That’s why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees’ personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step.

Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

General Summary:
Under direction of the Partners Enterprise Pathology (ePath) Manager and general direction of senior team members, the Analyst's duties will focus on the support of deployment of the enterprise Sunquest Lab system, including Blood Bank and Microbiology modules, and other ePath-related enterprise systems and projects. The Analyst will primarily be involved in projects, analysis, testing, and operational support activities. Other duties may include quality assurance, data validation, training, and other initiatives and projects related to ePath domain and systems, including those related to Partners eCare/Epic. Dependent on the Analyst’s skills, duties may also include maintenance/”build” activities within ePath systems. Duties may also include on-site support of new sites deploying ePath systems.

Principles and Duties:
The Analyst will participate in ePath deployment, development, and support activities, including any of the following:

Contributing directly to patient care by participation in the full range of ePath work, including new site deployment,
projects, enhancements, upgrades, system maintenance, and support
Application and interface testing and quality assurance, with creation and execution of robust test plans
Clinical data normalization/mapping, integration and validation activities
Participating in matrixed project teams across functional areas, led by ePath or other teams
Leading ePath work efforts as assigned, with appropriate guidance from senior team members
Providing On-call support of ePath systems and processes, both on and off hours as scheduled
Providing user training and system implementation support at multiple Partners entities, both on and off hours as scheduled
Contributing to the development of requirements, specifications and solutions design
Developing system, team, and user documentation
Communicating work status to senior management and other team members
Providing mentoring and training to team members and/or site staff in appropriate areas of expertise
Providing quality customer service as an exemplary representative of ePath and Partners Information Systems
Other activities as assigned

Qualifications
Bachelor’s degree in clinical or related field
3+ years of experience in clinical or healthcare IS setting
Will also consider degree in non-related field, with appropriate experience in a clinical or healthcare IS setting

Skills/Abilities:
Experience with vendor clinical systems (Sunquest LIS, Epic, CoPath, Telcor, etc.) required, with Sunquest LIS strongly preferred
Effective and demonstrable analytical and problem-solving skills required, with high level of attention to detail
Required to be self-motivated, able to learn quickly and to be flexible in a multi-site/multi-system environment
Strong PC skills required, including knowledge of MS Office suite software
Experience with project teams required, with experience in a lead role preferred
With appropriate guidance, able to prioritize and simultaneously work on multiple tasks and projects within timelines
Excellent verbal and written communication skills
Ability to work with individuals from all levels of the organization and to promote positive team environment
Knowledge of clinical concepts, common clinical terms, clinical procedures and workflow strongly preferred
Knowledge of clinical messaging and coding schemes helpful (ICD9, CPT, HL7, LOINC, SNOMED, etc.)

Working Conditions:
Office environment with local travel to other Partners sites; may include limited exposure to clinical areas
Off-site pager coverage for support as assigned; may include regular 24/7 on-call rotation for the team
Must be able to provide adequate transportation to and between work locations
As projects and priorities dictate, must be available to work non-standard business hours such as evenings, nights, weekends, and holidays when necessary
Eligible for consideration to participate in PHS Connected Work Program, per PHS and ePath Team criteria

EEO Statement
Partners HealthCare is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

Primary Location
: MA-Somerville-Assembly Row - PHS
Work Locations
:
Assembly Row - PHS
399 Revolution Drive
Somerville 02145
Job
: Business and Systems Analyst
Organization
: Partners HealthCare(PHS)
Schedule
: Full-time
Standard Hours : 40
Shift
: Day Job
Employee Status
: Regular
Recruiting Department : PHS Information Systems
Job Posting
: Jul 27, 2018