Do you enjoy meeting new people and helping with a home improvement project? Are you a detail-oriented, organized and creative individual who enjoys seeing a project from start to finish? Do you have a passion for interior design and/or experience working in the kitchen and bathroom remodeling industry?
Eastern Surfaces, the area's innovative leader in the manufacturing of natural stone, quartz, and solid surface counter-tops, would like to hear from you. We are seeking a Showroom Sales Associate to provide an excellent customer experience for those visiting the Eastern Surfaces showroom.
1. Primary responsibilities
Greet and assist customers in the showroom with project needs
Complete appropriate paperwork: Customer Worksheet, Sign-Offs, Material Tagging Form, Marble Policy, Remnant Policy, etc.
Become knowledgeable and well-versed in the products displayed to confidently discuss and educate the customer on their options
Show slab and remnant inventory and complete Tagging process with customers
Hand-in completed paperwork to either estimating or assigned account manager. Provide additional assistance in the event information is either incomplete or unclear
Enter customer information into Lead and New Quote sections in Moraware when appropriate
Continue to build rapport with customer throughout selling process through communication of WIS quotes, phone calls, emails, and any additional showroom visits
Assist with customer sample requests without loaning from showroom master sets.
Close walk-in retail sales complete with signed quote and deposit before submitting to Retail
Account Manager for job creation.
Coordinate sales efforts with other departments as needed.
Keep showroom neat and well-organized on a daily basis. Replace samples and literature to their proper locations upon completion of customer interaction
Assist with assorted office tasks as designated by management – filing, lead follow-up, etc.
Incoming / outgoing emails
Incoming / outgoing calls
2. Secondary responsibilities
Assisting front desk as needed
Additional Tasks assigned by Management
Salary is commensurate with experience.
Job Type: Full-time
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
- 8 hour shift
- Weekend availability
For the safety of our team and customers, COVID-19 VACCINATIONS AND MASKS ARE REQUIRED.
- Tell me about your related experience?
- What are your salary requirements?
- High school or equivalent (Preferred)
Work Location: One location