Senior Manager - Communications

Gap - New York, NY3.9

In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and today we’re the world’s most iconic American brand.
We’re represented in more than 1400 stores in over 40 countries, and online. Our unique aesthetic is optimistic cool, elevated American style. We believe in staying true to our heritage while creating what’s next.
Don and Doris Fisher always wanted to “do more than sell clothes,” and today we’re leaders in employee volunteering and social impact.
If you're full of ideas, if you want to work with phenomenal people, and if you think we should leave the world better than we found it, we'd love to meet you.
The Senior Manager of Communications for Gap Brand plays a pivotal role in helping to support the Company's operating and growth strategies.

Communications is responsible for informing, engaging and inspiring employees about where Gap is headed and support efforts to bring the business strategy and culture to life internally. The team delivers strategic communications that are creative, timely and have a consistent Gap voice, and continually assesses delivery mechanisms for impact.
This position will report to the Senior Director, Communications and has responsibility for developing internal communications plans and being a communications advisor to leaders and teams across the organization.
The Senior Manager, Communications will be responsible for helping leaders throughout the brand communicate effectively and consistently with employees around the world – from the field to HQ - about business strategy, organization changes and brand stories.
The ideal candidate understands how communications helps drive business success and culture. They will have an extremely professional demeanor and the ability to provide tactful, honest counsel and work well with individuals in multiple departments and markets. The position requires excellent written and verbal communication skills, as well very strong organizational, management and technical skills, and the ability to handle many tasks simultaneously. The candidate must able to act quickly, competently and confidently.
Core Responsibilities
Proactively lead multiple communications projects simultaneously
Advise and work with leaders and team members at all levels
Develop and execute new and creative communications strategies
Utilize employee surveys and draw from other feedback to drive plans
Build relationships across the organization and effectively represent communications across different parts of the organization
Actively mentor others with own team or department

Bachelor's degree required
Proven track record (6-8 years experience) including experience developing effective internal communications strategies and approaches (including events and change management)
Superb communications skills (written, oral and non-verbal) and ability to tailor messages to specific audiences
Flexibility to respond to rapidly changing conditions and the imagination and tenacity to turn obstacles into opportunities
Strong relationship-builder
Experience leading and managing others, informally or formally
Ability to use discretion when presented with sensitive or confidential issues
Proficient in PowerPoint, Microsoft, gSuite

Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
Employee stock purchase plan.*
Employees receive medical, dental, vision and life insurance.*
Employees can apply for tuition reimbursement.*
Family care programs.
Commuter benefits.
Pet Discount Program.
  • For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016.