Customer Service Specialist

KO Recruiting - Urbandale, IA

Full-time
We are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving any issues.

Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product/service issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
WHY US?

We start all our sports-minded representatives at entry level for the sole purpose of developing a strong leadership team from within.

We do not believe in tenure or seniority, we promote to management those who get the job done and are top performers in our sales and marketing departments.

We focus on developing and enhancing the competitive nature and leadership potential within every potential candidate. This is a valuable opportunity for those who have experience in sports marketing, advertising, team leadership, sales, entrepreneurship and anybody with a competitive mindset.