FILA Store Manager

KOHLS - Glendale, AZ (30+ days ago)3.8


BUSINESS IMPACT STATEMENT This position leads the overall store operation including responsibility for sales, customer service, human resources, profit and loss, inventory, expense management and store presentation. Do you love . . . working in a fast-paced, ever changing environment? Are you energized by . . . driving results and delighting customers? Do you enjoy . . . leading a team to achieve outstanding results?
ACCOUNTABILITIES
Leads overall Store Operations
Interprets, directs and leads store merchandising and presentation directives and standards are met
Directs merchandise presentation and store visual workload
Responsible for staffing, scheduling, and maintaining Associate availability to ensure schedules match workload
Oversees all price changes, call backs, and inventory initiatives are executed to Company directive
Accountable for freight/receiving best practice execution
Supervises Associates to drive productivity through best practices
Ensures all building safety requirements are adhered to
Communicates repair/maintenance needs in a timely manner

Leads team in delivery of Customer Satisfaction
Communicates operational and sales strategy to Store Associates
Leads/directs Associates in the standard for Customer issue resolution
Oversees POS functions
Ensures total store cleanliness and recovery standards are met

Uses Business Acumen to drive results
Manages store payroll projections, productivity, and controllable expenses in relation to sales trends
Reviews business summary reports for sales opportunities and report inventory needs or opportunities to Supervisor
Leads Loss Prevention initiatives and inventory control programs
Ensures Store pricing guidelines are maintained in accordance with Company / legal guidelines

Develops High Performing Associates and Team
Manages the interview and hiring process to maintain proper staffing levels
Maintains Associate fi les and documentation in accordance with Company policy / legal requirements
Coaches and counsels Associates when necessary
Manages delivery of hourly training programs
Leads Associate recognition programs

Management of associates
Manages direct reports, systems and projects to achieve unit goals in accordance with Company policies and practices
Prepares and analyze unit plans and reports
Provides leadership by exhibiting influence and expertise, thus affecting the results of the operating area
Creates an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications
Develops staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans

QUALIFICATIONS
Required
Efficient planning and organizational skills
Effective verbal and written communication skills
Ability to work as part of a team and interact effectively with others
Ability to recognize and understand available resources and utilize them to meet and exceed the store’s sales plan and expense controls
Ability to lead and develop Associates
Demonstrated ability to communicate with a variety of internal and external audiences
History of anticipating challenges and developing solutions to problems at hand

Preferred
Proven ASM who is results-oriented, builds teams and partnerships, and capable of breaking down complex processes so that others can understand and execute
Bachelor’s Degree in Business, Retail or related field preferred

Special Requirements
Ability to spend up to 100% of work time standing or moving about the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis
Ability to lift 50 pounds on an occasional frequent basis Greater than 50 pounds = 1 Associate per 50 pounds