Regional Director, Hope Through Housing

National Community Renaissance - West Covina, CA (30+ days ago)3.2


The Hope Through Housing Foundation (Hope) is committed to breaking the cycle of generational poverty by implementing high-quality social services for low-income families and seniors living within and around National Community Renaissance's (CORE) affordable housing developments throughout California, Texas, Arkansas, and Florida. We seek passionate, hardworking team members who are committed to transforming lives and communities. Together, we deliver Hope, Opportunity, Prosperity, and Empowerment to thousands of youth, adults, and seniors each year.

About the Job:
The Regional Director is responsible for a specific geographic portion of Hope Through Housing's service footprint. This individual is responsible for building partnerships, generating resources, supervising team members, and coordinating with property management staff to meet service obligations and deliver relevant social and health services for CORE residents and the surrounding areas. The Regional Director is the primary leader, representative, and ambassador for Hope within his or her assigned region.

The Regional Director is responsible for:
Providing leadership and excellence for the development and delivery of services within his/her region.
Supervising, coaching, and leading a team of professional, effective Service Coordinators.
Building relationships with businesses, nonprofits, and government throughout the region to build strategic partnerships that result in financial, in-kind, and programmatic resources that allow Hope to meet its mission.
Continuous cultivation and stewardship of local relationships resulting in the expansion of service delivery and funding and the creation of strategic partnerships supporting the development of new properties.
Evaluating resident and community needs and developing innovative solutions to address those needs.
Providing oversight of administration, compliance, evaluation, and improvement of services coordination within their region, including contracting with quality service providers for select activities.
Working closely with CORE Regional Managers and Community Managers to ensure a strong working partnership between Property Management and Hope.
The Regional Director reports to the President of Hope Through Housing and directly supervises all Hope Service Coordinators within his/her assigned region.

KEY AREAS OF RESPONSIBILITY

Social & Health Service Operations - Ensure that all Services Coordinators are practicing operational excellence in each community by monitoring resident engagement and service impact. Track and ensure each property's service obligations are being met on an on-going basis, working closely with property management to ensure Hope activities are being held in accordance with affordable covenants.
Community Relations - Serve as Hope's primary ambassador and representative within his/her assigned region, attending community events and meetings, as appropriate, to build services, funding, and volunteer partnerships. Lead regional outreach to community service partners, ensuring residents are connected to a rich inventory of community resources and referral opportunities. Develop and maintain relationships with select government staff, community services agencies, schools and volunteer groups that are or could be serving National CORE resident children, parents, and seniors.
Fund Development - In coordination with the Fund Development team, research and determine future fund development opportunities as they pertain to Hope's overall goals and objectives. Actively build and maintain relationships that result in increased funding to Hope. Assist with special events, grant development, and individual cultivation activities as needed.
Financial - Ensure the proper adherence to all fiscal and accounting requirements including: banking, cash handling, reporting, collections, invoices, budgeting and auditing. Approve invoices and staff expenses for payment as necessary. Work closely with Hope leadership on the creation and monitoring of the annual budget.
Human Resources - manage the hiring, training, evaluation, supervision and termination of employees in accordance with company policies.
Customer Service - work with Regional Manager on resident issues and, when relevant to Hope, ensure timely and professional response to resident complaints or special needs.

SKILLS & QUALIFICATIONS

Ability to work cooperatively and collaboratively with National CORE/Hope staff, public officials, private sector officials, parents, and community leaders.
Ability and experience managing staff and/or volunteers.
Must have a sincere interest in working with children, youth and the aging population.
Ability to meet the needs of a diverse, low-income population.
Excellent interpersonal, oral and written communication, and presentation skills.
Strong organizational skills and the ability to multitask.
Familiarity with Microsoft Office, electronic/web-based communication, and the ability to type.
Fluency in a language in addition to English is a plus.
Ability to work evenings, holidays and weekends as required.
Ability to travel to off-site meetings, trainings, and event
Ability to pass TB skin test and background checks.

EXPERIENCE & EDUCATION

Bachelor's degree in social services, business, communications, or 5+ years of work experience in a related field.
Demonstrated experience working in a social service, education, or related field delivering case management services, program development, or fundraising results.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

Exposure to various types of weather conditions.
Standing, walking, sitting
Driving must have valid driver's license and current automobile insurance.
Operate computer and office equipment

We are an equal opportunity employer!