Hello and thank you for your interest in a position within Big Bus Tours Miami.
Big Bus Tours is the world's largest operator of Open-top sightseeing tours.Our hop-on, hop-off sightseeing tours offer a flexible way to city discovery with a first-class customer experience. A Big Bus Tour turns tourists into explorers and leaves every passenger with a story to tell.Big Bus Miami showcases the very essence of this city, helping our customers to immerse themselves in the vibrant neighborhood's and embrace Miami's cultural melting pot. Since our arrival in central Miami back in 2012, we have expanded our offering to include a variety of tours within the city, plus exhilarating airboat adventures at the Everglades National Park. Join our team and help us to unveil the sheer beauty of this tropical city!
We are looking for an additional Tour Guide to join our Night Tour Operation. Their overall purpose in the position will be to provide an engaging, entertaining and educational tours over the top of our mobile Open-top sightseeing tour as we cruise around Miami's hottest nightlife attractions. We dont just tell great stories but give great stories to tell.
Key Areas of Responsibility:
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Present an engaging and entertaining tour to over 30 passengers. (PA and Mic system provided)
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Be incredibly knowledgeable on the Miami Ecosystem
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Engage city visitors in a friendly and welcoming way
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Learn why they are here and what they want from their city adventure
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Complete the interaction with phenomenal enthusiasm and friendliness.
Compensation & Benefits
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$20.50 Hourly Wage - Part Time Position +$7.50 Payout per 5 Star Review
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4 Hour Minimum Pay per shift
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Health, Dental and Vision Insurance available
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Paid Time Off
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Paid Holidays
We want guides who are achievement driven and never satisfied: who are constantly looking for ways to improve their city knowledge, their skills and our customers experience.
- Tour Guides must be capable of conducting a knowledgeable and fun guided tour for up to 90 on top of a double-decker sightseeing bus
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Must have up-to-date knowledge on Miami Beach, Wynwood, Little Havana and Downtown Miami
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Promote the core values of the Big Bus Tour brand, keeping quality, honesty, integrity, passion, loyalty, competitiveness, team Spirit and customer focus in mind at all times.
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Provide our customers with outstanding customer service through Subject Matter Expert type knowledge of our cities.
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Provide our customers with genuine approach to customer service and entertain them during their experience.
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Provide exceptional customer service including directions, advisement on attractions and eateries, general information
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Monitor and maintain an environment where customer and team member safety is a concern at all times
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To carry out other tasks as may be reasonably requested.
