About us
We are professional, agile and our goal is to At TLC Hospitality, our goal is to create exceptional guest experiences by hiring individuals with strong work ethics, integrity, and decision-making skills. We want our employees to feel a sense of ownership and help the company flourish. Our aim is to provide outstanding service, empower our staff to take initiative, and continuously improve our processes for better quality and efficiency. .
Our work environment includes:
Tasks
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Recruit, interview, and select employees for hospitality industry
- Interpret and communicate work procedures and company policies to staff.
- Develop or update procedures, policies, or standards.
- Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Coordinate activities with other supervisory personnel or with other work units or departments.
- Monitor inventory levels and requisition or purchase supplies as needed
Work activities
- Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Language Skills:
- Fluency in Spanish and English: Must be able to communicate effectively in both languages, both written and verbal.
Technical Skills:
- Proficiency in Microsoft Office Suite: Strong skills in Excel, Teams, Word, and other relevant software applications.
Experience:
- Office Management: At least 2 years of experience in office management, including administrative support, coordination of office operations, and management of office supplies.
- Human Resources: Experience in human resources functions such as recruitment, onboarding, employee relations, and managing HR documentation.
Education:
- A bachelor's degree in Business Administration, Human Resources, or a related field is required.
Job Type: Full-time
Pay: From $62,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- New York, NY 10038: Relocate before starting work (Required)
Work Location: In person
