Client Relations Director

Cision US - Reston, VA (30+ days ago)3.3


Reston, VA

As an Account Manager, you will play an invaluable role in creating and maintaining client satisfaction. You will act as the client’s voice within the company and the voice of the company to the client. As such, both the Account Manager and the rest of the Account Management team play a critical role in terms of client communication and also editorial quality control, and are extremely important to, and visible within, the company.

As a result of continuing growth, we seek a candidate that can adapt quickly and grow into roles of increased responsibility.

This position reports directly to the Head of Client Relations

What is a typical day like?

It depends on the day. You may be talking to clients about improving our service.

Or you could be resolving client issues quickly and under a tight deadline.

You could also be working closely with editorial, technical and sales departments to resolve client issues and enhance our products and service.

Responsibilities:
Building client relationships to anticipate client needs
Desire to work hard and learn new things each day.
Ability to think on your feet and stay above stressful situations.
Ability to work as part of a team and pitch in when needed.

Qualifications:
The ideal candidate will have a service mentality and really “get” the news, matched with demonstrated intelligence, unfailing attention to detail, and excellent verbal and written communication skills. Bachelor’s degree required.

About Bulletin Intelligence:
Bulletin Intelligence, located in Reston, VA, delivers to senior corporate and government executives fully-customized briefings and dashboards that provide, as one Fortune 100 CEO described it, “The perfect antidote to information overload.” Clients include Fortune 500 companies and most large federal entities, including the White House. Our expert analysts work overnight, utilizing complex proprietary software, to scour tens of thousands of sources – news, white papers, financial analyst reports, market research, business opportunities, etc. – and distill their core findings into quick-read briefing memos for the most demanding executives in the world. Our services come at a premium, but the value is proven with an annual retention rate of 97%. The company also has two subsidiaries, Bulletin Media and Bulletin Healthcare, which partner with three-dozen professional associations (American Medical Association, National Association of Manufacturers, etc.) to deliver daily briefings to their members on an ad-supported model, collectively reaching in excess of one million professionals daily.

About Cision:
Cision Ltd. (NYSE: CISN) is a leading global provider of software and services to public relations and marketing communications professionals. Cision's software allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact. Cision has over 3,000 employees with offices in 15 countries throughout the Americas, EMEA, and APAC. For more information about its award-winning products and services, including the Cision Communications Cloud®, visit www.cision.com and follow Cision on Twitter @Cision.

EEO/AA employer M/F/D/V, 41 CFR 60–1.4