Full Job Description
The Principal Claims Transformation Leader/Architect role partners with the company’s Sr. Claims and IT leadership to provide overall direction, guidance, and oversight of the strategy, development, implementation, governance, and administration of strategic business process and technology transformation. This resource will drive cost/ benefit analysis and work closely with business leaders and IT to establish strategic roadmaps and execution plans that balance the short-term needs and the demand for quick-wins with the progress necessary to achieve the long-term strategic vision for the business and the enterprise. Long term, this role has the potential to lead to a role leading a claims area or a broader transformation role within IT.
The ideal candidate will have significant P&C claims transformation (led implementation or process improvement or system upgrade) experience. Preference will be given to candidates with experience in two or more of the following areas:
P&C Claims Workflow Knowledge (auto, property preferred)
Leading, influencing and accomplishing individual goals within a matrix role
Taking on a liaison or lead role between IT & Claims
Managing a claims team
Provides leadership by driving organizational change; cultivating relationships; putting staff in a position to succeed; building effective matrixed teams that apply their diverse skills and perspectives to achieve common goals; driving engagement and creating a climate where the staff is motivated to do their best.
Leads strategic and operational planning to achieve business goals by fostering innovation, prioritizing initiatives, and coordinating the evaluation, deployment, and management of current and future capabilities and systems across the organization.
Structures and manages the pace of transformation.
Facilitates options and trade-off analysis for major project decisions around scope and investment prioritization.
Serves as an advocate for business needs and priorities within the transformation program.
Understands and communicates technical and execution trade-offs back to the business.
Champions the project within the organization and among the senior leadership team.
Acts as a trusted advisor to project sponsor(s).
Leads development of the CBA specifically identifying project benefits and KPIs.
Translates the organization’s strategic direction and provides day-to-day business direction to the project team.
Resolves escalated business issues from the team.
Understands what decisions are within his/her span of control and what decisions must be escalated to project sponsor(s).
Identifies and orients stakeholders to the project; manages stakeholders and associated expectations throughout the project.
Accountable to the project sponsor and IT Steering Committee for major decisions and issue escalation.
Provides and/ or facilitates sign-off on key project deliverables (business requirements, UAT results, etc.)
Recognizes the team for achieving objectives and milestones throughout the project.
Works collaboratively across matrixed organizations and partners with internal and external stakeholders to meet business goals.
Responsible for providing or facilitating answers to business questions and required decisions impacting technology roadmap, blueprint, requirements, design, development, and/ or testing.
Performs other duties as assigned.
Equivalent would be 4 years of directly related experience.
Minimum of 8 years of related experience.
Recognized as an influential leader.
Proven knowledge of insurance claims and related operational processes and trends.
Proven ability to promote the adoption of standardized output from a variety of platforms and sources.
Proven track record of interacting internally and externally with executive level management, requiring negotiation of extremely critical matters. Influences policymaking.
Proven ability to develop corporate and/or organizational policies and authorizes their implementation.
Proven ability to foster a collaborative environment.
To qualify, all applicants must be authorized to work in the United States and must not require, now or in the future, VISA sponsorship for employment purposes.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. We participate in E-Verify.
To be formally considered one must apply online through the IAT Career Site.
Applicants should monitor their email for status updates and or requests.
Steve Morley | Senior Recruiter
Connect | www.linkedin.com/in/stevemorley916
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