- Organizational Skills
R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1 is publicly-traded organization with employees throughout the US and international locations.
Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patient’s and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
The PRCM Regional Manager will be responsible for leading a Performance Management team across a given region. You will work closely with Site Operations and national Shared Services leaders to drive and deliver process improvements and operational accountability to the highest level of performance in the industry.
We are looking for an individual with deep Physician Revenue Cycle experience who is looking for an exciting challenge to join R1’s Performance Management group as a Regional Accountability Manager. This is a high-visibility, “in-the-trenches” role and will include daily interaction with our Performance Management regional team, site leaders and Shared Service teams. You will be expected to leverage your revenue cycle expertise to help identify opportunities to minimize defects and improve process outcomes, while demonstrating an ability to produce customer-ready deliverable and solid judgment when solving problems.
Some of your work products will include financial analyses, process performance reports, process flows, group meeting facilitation, and client relationship development. The ideal candidate will be a high-performing hands-on individual who has proven delivery with a strong understanding of revenue cycle and technology. You will have excellent communication skills, attention to detail and the ability to form the big picture. You likely thrive under pressure and see ambiguity and uncertainty as your opportunity to solve problems, innovate and deliver.
You will be expected to work both independently and as part of a team within a highly matrixed work environment. This is truly an exciting time of transformation and provides tremendous opportunity for lasting impact and influence.
Actively build and participate in the operational rhythm of the business including appropriate communication, insight and incident management
Partner across teams and with key stakeholders to simplify processes, policy and align procedures to changing business models/priorities
Leverage real-world understanding of healthcare revenue cycle processes and be an expert and trusted agent of communication to drive both accountability and prioritization of critical operational processes
Additionally, you will use data to generate key insights including variances to best practice, current maturity and performance, adoption levels, and pain points
Ensure that monitoring and controls are relevant and driving accountability across the organization
Travel Required: 30% to 50%
Physician Revenue cycle background and/or extensive Shared Services / Operations experience
Experience solving problems in fast paced high pressure situations
Proven ability to look at the world through the eyes of others and interpret business needs in a way that drives the success of others
Strong financial, economic, analytical and technical acumen
Strong communication skills (both written and verbal), good collaboration and negotiation skills, and the ability to work effectively across groups
Conflict/Negotiation management skills
Attention to detail, highly organized and strong process-focused aptitude
Possess strong leadership and organizational skills and can positively influence others
Ability to think creatively, be analytically minded, objective and independent
Can deal with ambiguity and thrive in a highly dynamic environment
Demonstrated ability to negotiate and provide alternative business solutions
Prior experience of at least 4 years with a strong emphasis on operations, finance and data analytics
An undergraduate degree in Engineering, Business, Finance, or Economics
A Master’s degree in Business or Health Administration
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovative and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com