Collector - Early Stage

LoanMart - Van Nuys, CA3.7

Full-time
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ABOUT US: Wheels Financial Group, LLC d/b/a LoanMart proudly provides fast, professional assistance to financially stressed or credit-challenged segment of borrowers. We connect with our customers directly or through a vast network of storefront partners in the local communities throughout the country. Our place in the community was built over twenty years, growing from a two-person operation, single-store front in Van Nuys, CA into the largest auto title lender in California. LoanMart continues to evolve and expand into a progressive, technology-centric powerhouse in the industry, adding new financial products to serve our customers.

WORKING AT LOANMART : Employees enjoy a work environment that is rewarding, entrepreneurial, fun, exciting, and active. We do not tie up good ideas in a bureaucratic maze- good ideas come from everywhere and we want our employees to speak up and be recognized. Career advancement is a matter of turning an idea into an accomplishment.

ABOUT THE DEPARTMENT

As a 30 Day Collector, you will add to the success of the company's delinquency portfolio by applying your collections skill to achieve effective and compliant collection results.

JOB REQUIREMENTS

Make outbound and inbound calls manually of via auto dialer, in an effort to collect payments on accounts between 30-59 days delinquent.
Provide effective education and service to our customer to minimize the need for vehicle repossession.
Utilize negation skills to negotiate payment terms and methods with customer, while reducing stalls and obstruction to payment opportunities.
Effectively prioritize accounts and identify prime collection opportunities to optimize collection possibilities.
Execute standard skip-tracing methods to locate customer and vehicle lead information.
Implement compliant collection practices compliant with internal and federal guidelines, in accordance with parameters of the FDCPA and other regulations.
Ability to thrive in fast paced environment. Ability to work in and promote a work environment that fosters a positive and effective team building spirit.

PREFERRED SKILLS/EXPERIENCE

Minimum of 1+years in Collections/Skip Tracing experience
Experience and success at meeting individual and team quotas
Must be able to handle High Call Volume
Must have knowledge with FDCPA
Must be comfortable with calls constantly monitored for compliance
Must have previous knowledge/experience with Dialer System
Must be able to work flexible schedule and weekends
Must be pc literate and internet proficient

LoanMart will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

Notice to third parties: Please do not contact Wheels Financial Group, LLC about this position unless you are a job seeker and potential applicant for this position. Please do not contact Wheels Financial Group, LLC about other services, products or commercial interests. Notice to Agency and Search Firm Representatives: Wheels Financial Group, LLC is not accepting unsolicited resumes from agencies and/or search firms for this or other job postings. Resumes submitted to any Wheels Financial Group, LLC employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Wheels Financial Group, LLC. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.