The QIN-QIO Health System Leader assumes line responsibility and authority for administrative direction, evaluation, and coordination of functions and activities assigned within the QIN-QIO contracts to ensure operational objectives and results are in accordance with contract metrics and requirements. This role is responsible for implementing the goals of the Task Order in an impactful, meaningful, and relevant manner with frontline health facilities and practitioner practices. The Health System Leader is responsible for the oversight of the project operational team working on the QIO program accountability metrics to ensure health equity to CMS’ priority populations, alignment with CMS measurement goals, and integration with Center for Disease Control (CDC) initiatives in community coalition and nursing home aims. The Health System Leader has a strong and extensive background in healthcare leadership at the health system level, effectively developing and maintaining relationships with a variety of healthcare organizations, providers, clinicians and community stakeholders in an effort to improve the quality of healthcare and to meet all contract deliverables and requirements.
Organizational Relationships:
Reports to the Program Director
Role and Responsibilities:·
- Plans, coordinates, and directs activities of the QIN-QIO program at state and region level.
- Manages and cultivates internal and external customer, stakeholder and partner relationships at a strategic level.
- Accountable for meeting all contract deliverables and requirements and tracking of project plans, milestones and deliverables in the Internal Quality Control (IQC) database.
- Directs project team at QIN level to include the following activities: strategic planning, risk management, data analysis, project management techniques and tools, defining project tasks and resource requirements, provision of direction and support to project team, coordination, implementation, execution, control and successful completion of projects.
- Implements and manages project changes, interventions to achieve project contract metrics, monitors and reports on project progress and reviews IQC and management reports on QIN and state-specific performance.
- Serves as primary liaison with health care clinicians, providers, partners and stakeholders on project accountability metrics to ensure health equity for CMS’ priority populations for all projects.
- Serves as liaison between field staff and subcontractors/contractors
- Serves as subject matter expert on health equity in CMS’ priority populations.
- Serves as liaison with CMS Office of Minority Health and other agencies, stakeholders, academic institutions, community and faith based organizations ensuring health equity for CMS’ priority populations.
- Assists with identifying opportunities and writing proposals to obtain funding for: programs related to the QIN-QIO contract, other quality improvement services outside the QIN-QIO contract, and other corporate objectives.
- Responsible for approval of all contract deliverables for the QIN. The QIN-QIO Program Director or their designee is responsible for ensuring submission of QIN and/or state specific deliverables in the CMS approved format. Collaborates with IDIQ Task Order Director, Community Coalition and Nursing Home Aims Leads, Director of Analytics, and Director of Communication on project design, implementation, and evaluation. The team plans and coordinates strategies for delivery of services and meeting deliverables across all states in the QIN-QIO region.
- Participates in calls and meetings with CMS contracting officials and others when requested by Director or CMS. Prepares related state-level information and reports. Consults with Director before responding to requests from, or directing questions to, contracting officer representative (COR) or other CMS representatives.
- Helps identify innovative continuous learning approaches to drive delivery system transformation in the QIN-QIO region.
- Other duties as assigned.
Supervisory Responsibilities:
Supervises Network Task Leads, Project Coordinators, and other state contract staff.
Skills / Professional Competencies Required:
- Strong understanding of health system operations, including the facilities within that system, the challenges, opportunities, and business framework, as well as service delivery framework.
- Experience implementing the provider-focused approach and over-seeing the quality improvement work specifically the goals of the CMS priorities (technology and quality management infrastructure) and how they are operationalized within the health facility.
- Strong understanding of business operations, service delivery, medical records, health data security, and other relevant domain-specific regulations related to quality management systems, drug shortages, supply chain management, cybersecurity, workforce planning and emergency preparedness.
- Experience leading and supervising a team of professionals.
- Experience with healthcare quality improvement tools that lead to large scale change and improvement.
- Demonstrated experience in performance measures, quality improvement methodologies, project evaluation and analysis of trends for project metric results.
- Project or program management experience that includes strategic planning, risk management, change management, and using project management techniques and tools that lead to successful implementation and execution.
- Experience developing and managing budgets.
- Excellent communication skills, oral and written; the ability to convey technically complex information and concepts in easily understood terms.
- Excellent customer relationship management skills.
Minimum Education/Training Required:
Bachelor’s degree in healthcare administration or business administration or related field. Master’s degree strongly preferred.
Minimum Experience Required:
At least five or more years of administrative experience including three years of experience in a senior hospital or healthcare leadership position. Project management experience with federal government contracts preferred.
Substitution(s):
N/A
Licensure/Certification Requirements:
Project Management Professional (PMP) certification preferred.
Job Type: Full-time
Pay: From $83,740.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Work Location: Remote
