Office Services Clerk (Mailroom)

Maryland Department of Transportation - Anne Arundel County, MD

Office Service Clerk (Mailroom)


Interview & Hire Position
All candidates will be invited to interview based on the date the application is received. Applications may be on file for 12 months from the date received. Duplicate applications will not be considered.

** Applicants MUST apply directly online **

*** Bilingual applicants are encouraged to apply ***

Position Specific Recruitment
This is a position-specific recruitment, open to anyone who meets the minimum qualifications listed below. The resulting list of eligibles will be used to fill this position or function only. You will need to reapply for any future recruitment conducted for this job classification.

The Maryland Department of Transportation Motor Vehicle Administration (MDOT MVA) is seeking a dynamic, progressive candidate with a focus on delivering premier customer service with innovative ideas and solutions.

Responsibilities include:
Receiving, sorting, and delivering mail to offices on site.
Preparing packages and postage for shipping by FedEx, UPS, and DHL services.
Assisting internal and external customers in locating their express and/or certified mail.
Informing internal customers of proper procedures for the preparation of outgoing mail.
Operating mailroom equipment.
Arranging maintenance and repair of mailroom equipment.

Ideal candidates will possess:
Excellent customer service skills
Clerical experience
Ability to lift weight that exceeds 50 pounds

The Office Services Clerk receives general supervision from an Office Supervisor or other clerical or administrative supervisor. The current vacancy for this position exists at the MDOT MVA in Glen Burnie, MD.


Minimum Qualifications:
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two (2) years of experience performing clerical duties.

Selective Qualification: One (1) year of this experience must involve working in a mailroom environment.

All applicants must list their driver's license number and expiration date on the application.

  • This statement contains a Selective Qualification, which is more focused in scope than the minimum qualifications for this classification. Selective Qualifications are utilized when the position requires specific or additional bona fide occupational qualifications (knowledge, skill or ability)
1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.
2. Applicants may substitute education from an accredited college or university at the rate of thirty semester (30) credit hours for one year of experience on a year-for-year basis for the required general experience. Applicants must meet the selective qualification requirement and cannot substitute education for the required selective qualification experience.
3. Six (6) months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required general experience.

Licenses & Certifications
The employee will be assigned duties which require the operation of a motor vehicle. The employee assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.