Verify identification and PHI authorization
Verify and update all demographic information
Verify and update insurance information
CHECK OUT LATE NIGHT
Experience and Education:
High school diploma or equivalent or trade school certification assistant program. A multitask professional with prior experience in performing front office activities in a pediatric setting preferred.
Basic medical front office procedures and extensive understanding of medical insurance and patient confidentiality regulation along with good computer skills.
Establish and maintain cooperative relationships with staff members and create a responsive caring environment for patients; make eye contact; respond promptly parents, patients and physicians needs; exercise independent judgment; perform functions that consistently fall within the legal boundaries of profession.
Code of Conduct
When confusion regarding whose needs we are meeting, we step back and ensure that we are always putting our patients’ needs first.
We say only positive comments about our organization to others, and when we point out a problem internally, we try to offer suggestions about possible solutions.
We keep sensitive information confidential.
To resolves a conflict with someone, we go to that person first.
We speak positively about others, and when someone complains to us about another person, we send him/ her directly to the person involved to solve the issue.
When a conflict has reached an impasse, we ask the Front Desk Manager, Office manager or HR Physician for assistance.
When we make commitments, we follow through in a competent, timely and professional manner.
All jobs can be completed by each person. Be sure to know and understand each job description since front desk responsibilities are interchangeable and shared.
Note: This description indicates in general terms the type and level of work performed and responsibilities held by the employee. Duties described are not to be interpreted as being all inclusive.
I acknowledge receipt of this job description and can fulfill all the requirements of this position.
100% time management
100% accuracy in data entry
100% compliance and standardization in all front desk procedures
100% customer satisfaction
Job Type: Full-time
Salary: $13.00 /hour