Bronx, NY - Bronx, NY
2 or 4 year degree
We are looking for a full time, bilingual Clinical Liaison to grow ExactCare Pharmacy’s business throughout the NYC market by promoting and educating potential patients about our amazing service. The Clinical Liaison will conduct in-home assessments and ensure the safety and compliance with each patients’ medication management. The Clinical Liaison will build relationships with patients by conducting in-home assessments, enrolling patients in ExactCare’s medication management program, providing ongoing assistance to help patients get started, and acting as a liaison between the patient and his/her ExactCare pharmacy team. The position is a fully remote, self-directed, telecommuting/field-based position. We will provide you with all the resources needed to successfully execute your responsibilities.
Essential Duties & Responsibilities:
Partner with the Clinical Liaison Field Manager in assigned territory to educate facilities, institutions, and private patients about ExactCare Pharmacy to grow assigned territory.
Keep lines of communication open with the Clinical Liaison Field Manager to address any potential issues that may/may not arise.
Manage the patient assessment process to grow business and maintain referral relationships.
Conduct home assessment meetings with patients and/or their families, health professionals, etc. to assess and review their situation related to their medication.
Responsible for accurate data entry in compiling all patient medication with the appropriate prescription information to ensure the patient will receive the exact medication at the exact time.
Support new patient assessment scheduling activities, when needed.
Maintain accurate records and prepare reports for the consistency of information to be shared with the Exact Care Pharmacy team.
Other duties as assigned.
Knowledge, Skills & Abilities:
Excellent problem solving ability.
Highly team oriented and the ability to help others succeed.
Very organized with strong attention to detail.
Excellent with multitasking.
Self-Starter with little to no supervision needed.
Excellent communication skills; oral, written, facilitation and presentation.
Proficient in MS Office suite.
Passion to help people and enrich their lives.
Valid driver’s license and insurance in good standing.
Bilingual in Spanish/English, required.
Daily field travel required throughout assigned territory. Primary location is the Bronx, NY but this position is expected to travel into additional boroughs based on increased patient needs.
Bachelor’s degree preferred; Social work or an equivalent field, preferred.
Experience in field social work preferred.
About ExactCare Pharmacy
ExactCare is a health care company that provides solutions to overcome medication-related and chronic care challenges for people with multiple chronic conditions and complex medication regimens. Our focus is simple—helping patients live healthier at home through comprehensive pharmacy-at-home services.
We provide support to Medicare, Medicaid and Special Needs patients. ExactCare’s solutions make it easier and safer for patients to understand and adhere to their daily medication routines—and, ultimately, stay healthier, out of the hospital and at home. We partner with providers and health plans who identify patients in need of our support to improve quality of care and performance on clinical and customer service metrics, while appropriately managing total cost of care.
The environment at ExactCare is exciting, fast-paced and full of opportunity for energetic, highly-motivated and results-driven professionals who want to make a difference in patients’ lives every day!
To put it simply, we love what we do. And that shines through in some of the awards we’ve received for being a fast-growing company that’s a great place to work. This includes being a five-time winner of the Cleveland Plain Dealer Top Workplaces and a three-time winner of the Northcoast 99 list of best places to work for top talent in Northeast Ohio. Other notable achievements include being a five-time winner of the Weatherhead 100 award, including four times as a Centurion award winner; a two-time winner of the Crain’s 52 Fastest Growing Companies; and a six-time winner of a spot on the Inc. 5000 list of Fastest Growing Privately Held Companies in America.
ExactCare is headquartered in Valley View, Ohio, just south of Cleveland. We offer a competitive salary and comprehensive benefit plan.
For more information about us, please visit www.exactcarepharmacy.com.