Entry is responsible for various back-office tasks critical to the success of the department. Management of several key business monitors allows preemptive handling of potential concerns. The Logistics team works in a fast-paced and pressured environment, communicating effectively with both colleagues and clients, to identify innovative solutions to their clients most challenging needs.
Essential Job Functions (other duties may be assigned):
Service Provider Compliance Monitoring
- Obtain certificate of insurance & validate proper limits are being held (annually)
- Audit/Obtain signed carrier agreements with each service provider (as needed)
- Monitor carriers CSA scores and report any concerns to management (Quarterly)
Order Entry
- Create/Update orders in TMS from carrier spreadsheets/invoices/etc with 95% accuracy
- Use all available methods if needed (website, dedicated POC, spreadsheets)
- Monitor & communicate to management any abnormal trends
- Communicate to management if >10% of orders left incomplete at the end of shift (daily)
Route Monitoring & Communications
- Complete route comparison daily to identify changes, new routes and/or lost routes & Ensure change log is kept current
- Prompt completion of TMS process for route maintenance
- Confirm suppliers for all assigned routes (excluding known exceptions) are actively using primary TMS system
- Assist in scheduling training for any identified as not using TMS
- Validate that we have signed Routing Instructions for all valid assigned routes (Quarterly)
Shutdown/Holiday Pull Ahead
- Complete/Communicate holiday/pull-ahead guidelines to all parties related to assigned routes, validate all responses received no later than (1) week before specified holiday/shutdown date(s)
- Communicate any exceptions to management immediately
- Ensure 100% response received prior to affected date(s)
Core Values
- Respect for the Individual - Promote harmony and consensus. Co-operate and work with others in the pursuit of team goals. Maintain high ethical standards both personally and professionally.
- Building Trust- Be reliable and consistent. Shows confidence in others. Be aware of unconscious bias. Shows integrity and authenticity.
- Developing Yourself and Others- Improves skills and talents of others and self. Seeks and provides constructive feedback. Challenges self and others to realize their abilities. Encourages development.
Minimum Requirements (education, experience, skills, licenses and/or certifications):
- BA/BS in Business/Transportation or Logistics (preferred)
- 3+ years of operations/transportation logistics experience
- General knowledge of LTL industry (not required, but ideal)
- Enthusiasm for Transportation/Logistics
- Problem solving abilities
- Excellent communication and organizational skills
- Exceptional customer service skills, including dealing with difficult situations
- Strong PC skills (Microsoft Office suite)
- Creative analytical skills
- Maintain efficiency without compromising quality, safety or environmental standards
- Self-motivated and a great team player with a can-do attitude
- Able to juggle multiple tasks at once and meet deadlines under pressure
Essential Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The associate must frequently lift and/or move up to 10 pounds.
- While performing the duties of this position, the associate is regularly required to stand, walk, talk and/or hear.
- Sitting for extended periods of time.
- Ability to effectively manipulate keyboard and mouse.
- Communicate clearly in-person and by telephone or other electronic means.
Work Conditions:
- In-Office position with minimal exposure to health or safety hazards.
Job Type: Full-time
Pay: $41,170.00 - $53,910.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Transportation Logistics: 3 years (Required)
- LTL Industry Knowledge: 2 years (Preferred)
Work Location: In person
