Solutions Consultant [remote, US & Canada]

Hearsay Social - Remote4.3

Full-timeEstimated: $95,000 - $120,000 a year
What are you looking for in your next company? Rock-solid products? A collaborative, friendly culture? Smart application of an excellent tech stack? Real diversity? If any of these matter to you, we have some great things to talk about.

Hearsay Systems is looking for a Solutions Consultant to join our pre-sales team!
In this role, you'll enable the go-to-market team to navigate deep product and technical conversations winningly and easily; consult, develop, and present custom solution presentations mapped to strategic customer challenges; and function as a key liaison between go-to-market, product, and product marketing on our platform and services.

This is not a sales role, but is an integral part of the pre-sales team that partners with the Account Executives (and many others!).

Who is Hearsay?
Hearsay Systems is an enterprise fintech company transforming how bankers, advisors, and insurance agents acquire and service customers in an increasingly digital and regulated environment. Founded in 2009 and helmed by Clara Shih, we are a tightly knit and dedicated group that passionately believes in our products, our people, and our culture. Our products engage customers across Facebook, LinkedIn, Twitter, Instagram, email, text, and voice. Every Hearsay product syncs beautifully with Salesforce, Microsoft Dynamics, and other CRM systems.

Hearsay is used by more than 170,000 financial advisors and insurance agents. Our clients include Morgan Stanley, Goldman Sachs, Wells Fargo, JP Morgan Chase, Prudential, New York Life and Allstate. We enable them to get a real-time pulse of field conversations and to trigger more effective targeted advisor-client outreach with AI-optimized calls, text messages, email follow-ups, and social media interactions.

We love working here, and we hope you will too!

What you will accomplish:
Perform great insight driven discovery
Drive the sales cycle to close by delivering compelling technical presentations
Design and run executive workshops to drive technical selection and win
Own the pre- to post- sales transition for implementation success
Own technical executive relationships to influence early design decisions
Serve as the end-to-end business application expert and technical liaison between the customer, the Account Executive, and Product Management
Complete security reviews and manage RFP’s to completion
Stay knowledgeable about competitor’s products to continuously refine how to best position our key differentiators
Work closely with value consulting to implement business cases into presentations and demo assets
Partner with Sales Enablement to refine product training business application knowledge for Go To Market teams.
In the context of Hearsay products and the client's technological infrastructure, consult on Enterprise Mobility Management / Mobile Device Management

About you:
Significant experience with Enterprise Mobility Management / Mobile Device Management is key to this role, along with...
Great work ethic and sense of ownership
5+ years experience in technology industry, FinTech preferred
3 - 5 years in comparable Solutions Consulting / Pre-Sales Engineer role
Comfortable with 50% travel across assigned region and valid passport
Strong grasp of SaaS concepts and application integration
Skilled in managing expectations with challenging audiences
Ability to surface risk and reduce sales cycle with technical solutioning
Has executive presence and knows how to own the stage
Talent in value selling, and solutioning for business outcomes
Expertise with Identity Management Systems such as Microsoft ADFS, user provisioning concepts and mobile application deployment
Resolved issues around SDKs vs AppConfig policies
Understanding of relational databases at a simple level (tables, queries, data types, indices)
Functional experience with REST APIs
Configuration experience with Enterprise CRM deployments: Salesforce, Microsoft Dynamics or another CRM systems
Experience with cloud based SaaS platforms and AWS
Experience with sales enablement for technical sales teams
Ability to partner with other Go To Market teams from value consulting, to product marketing
Great presentation skills: you should be adept in both small and larger audiences
Proven ability to mentor, train and convert audiences into advocates

OUR COMMITMENT TO DIVERSITY AND INCLUSION: At Hearsay we believe that diverse teams are the best teams. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.