Location:
This position is located at our (corporate office / property XXXXX) in (Place), (Country).
Overview:
The F&B Event Coordinator with F&B 575 LLC at Aman New York will maintain a firm understanding of the Aman brand, our guests & clientele, and event goals. The coordinator is a key position to assist in driving the business in the Food & Beverage outlets at Aman New York. Candidate should have a love for special event management, provide genuine concierge style service to all incoming guests; be an enthusiastic professional, and have the ability to build relationships with guests & clients.
This position has an annual compensation of $65,000.
Responsibilities:
- Provide support for Director’s daily tasks by aiding with event management & planning details from initial lead to event close out.
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Client Engagement & Administrative Tasks
- Monitor & respond within 24 hours to initial leads, calls and voicemails; answer questions by providing basic knowledge of each outlet
- Follow-up on leads and transition to Events team based on guest questions & level of interest
- Assist in gathering information on each event, collecting menus & updating Tripleseat, creating BEO’s & agreements
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Support with recordkeeping and detailed note taking during scheduled meetings
- Ability to build true and deep human connections
- Passion for delivering the best possible service and evidences creating outstanding memories for others
- Support & take notes on specified calls, site visits and internal meetings
- Schedule calls to review client’s vision (prospect, new and loyal accounts)
- Support Event Manager with recordkeeping and detailed note taking
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Maintain, update and implement all sales collateral
- Communication & Team Work
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Work as part of the F&B sales team to meet monthly revenue goals
- Exceptional communication internally and externally in a clear, concise, logical manner
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Demonstrate effective written and oral communication skills
- Attendence & participation in weekly sales meetings
- Demonstrate creativity and curiosity which positively impacts the business
- Sets challenging goals for oneself
- Site Visits & Meetings:
- Schedule meetings
- Site visits with clients & vendors
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Internal BEO meetings
- Tripleseat Organization:
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Basic knowledge of Tripleseat use & organization
- Lead clean up
- Conduct weekly reporting in collaboration with Event Manager
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Maintain & organize all meeting & call notes with Event Manager
- Event Day:
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Participate in event execution as client liason day of
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Events of 30 or less
- Larger events in collaboration with Events team
Qualifications:
- Basic Knowledge of Tripleseat use & organization
- Minimum of 2 years of experience in event or event sales is a plus
- Flexible schedule
- Excellent communication & interpersonal skills
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Must be able to take constructive criticism and work well in a team dynamic.
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Positive, engaging, and energetic personality
- Must be personable with guests and be able to anticipate their needs.
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Able to be organized, manage time wisely and work with little to no direct supervision.
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Ability to carry, push, and pull up to 30 lbs; standing, bending and lifting will be required.
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Very high attention to detail
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Sensitive to cultural nuances
