IT Technician

Z Networks - Oakland, CA3.4

Full-time$43,000 - $49,000 a year

Field IT Technician

This is a full time position


  • Minimum 2 years experience providing IT support over the phone or in person
  • Expert level familiarity with Windows 7, Windows 8, Windows 10 OS
  • Hardware & Software Troubleshooting experience with PCs, Macs, and Laptops
  • Experience with Active Directory, Windows Server Environments

Ideal Candidate will have:

  • Professional work ethic.
  • Great customer service.
  • Excellent communication skills.
  • Experience with Windows Server 2008, 2012
  • A+ Certification
  • Microsoft MCSE
  • Willingness to travel

Job Description:

Technician will be dispatched to clients location for general hardware and software troubleshooting to the Oakland/San Francisco area for Windows Desktops, Macs, and Windows Server as well provide over the phone remote support out of our local office.

  • Will be responsible for hardware, software, and network troubleshooting
  • Will correspond and provide collaborative support to other team members.
  • Will be responsible for updating documentation and processes.
  • Will be responsible for briefing IT Coordinator and executives.

Should have Expert Level Experience with:

  • Microsoft Desktop OS (Windows 7, Windows 8, and Windows 10)
  • Microsoft Office
  • PC Hardware troubleshooting

We are:

Z Networks Technology Solution -

Z Networks designs, builds, and implements network infrastructures for forward thinking companies. We offer remote helpdesk, desk side helpdesk, and architecture planning for variety of verticals markets with 20 - 500 employees. We also provide tier 1 and level 2 support for fortune 1000’s: specifically healthcare, financials institutes and compliance required companies.

Employee Expectations:

You can expect to work for a company who values our employees and clients. We have strong family values and work very hard to maintain a stress free, fun, and rewarding environment.

Background Check Required

Job Type: Full-time

Required education:

  • High school or equivalent

Required license or certification:

  • Driver's License

Job Type: Full-time

Salary: $43,000.00 to $48,750.00 /year depending on Experience

Job Location:

  • Oakland, CA

Required experience:

  • Information Technology: 2 years

Job Type: Full-time

Salary: $43,000.00 to $48,750.00 /year


  • IT: 2 years (Required)


  • High school or equivalent (Required)


  • Oakland, CA (Required)


  • Driver's License (Required)

Work authorization:

  • United States (Required)