Call Center Representative

BED BATH & BEYOND - Orlando, FL (30+ days ago)3.6


Bed Bath & Beyond is a nationally top-ranked brand of specialty stores, offering an extensive breadth and depth of domestics merchandise and home furnishings at the right value. We offer our customers the best level of customer service in retailing. We succeed because we serve exceptionally. We look for individuals who strive to strengthen customer loyalty. Our Ocoee, FL Inbound Customer Service Contact Center is looking for the most qualified candidates to join our team!

BOTH FULL TIME AND PART TIME SCHEDULES AVAILABLE

Requirements

Skills:
The desire to satisfy our customers promptly and further strengthen customer loyalty
Strong attention to detail and a sense of urgency
Can make logical conclusions, anticipates obstacles, and considers different approaches to the decision-making process
Ability to make our customers happy; advocate for each and every customer you touch
Flexibility, prepared to move and change quickly as business needs dictate
Open to sharing ideas and suggestions, proposing solutions
Not easily frustrated by challenges and change; ready to tackle

Background and Education Required:
Exemplary customer service skills to handle multiple tasks within our fast paced e-Service Center
Strong computer skills; ability to operate multiple software applications and perform internet searches
High school diploma or equivalent
Ability to express ideas and processes clearly both verbally and in writing; excellent command of grammar and spelling
Effective problem solving and organizational skills
Benefits

We offer:
Brand new suite of benefits including Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, FSA, HSA, Legal Services, 401(k) with company match and more!
Generous year-round associate discount at all of our brands including Cost Plus, World Market, Harmon Face Values, Christmas Tree Shops, buybuyBaby, One Kings Lane and Personalization Mall.
New, higher compensation structure.
An environment like no other!